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Payments

Cover payments – a real pain?

Dow Jones1

A while ago, I talked about cover payments and the introduction of the changes to SWIFT MT202 message types.  A wee bit technical for the blog, but worth it as the costs of implementation of the changes were, and are, a major concern for the banks I deal with. Today, …

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And here’s some commercial payments news

I sometimes get unusual things in the email – no comments thanks – such as the full post-conference write up of a cards and commercial payments conference in the USA last month. Here’s a few quotes and notes that caught my attention … Marcie Verdin, Group Head of Large Market …

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Voice Commerce fail in bid for RBS WorldPay (UPDATE)

Just had a fascinating chat with Nick Ogden, founder and CEO of Voice Commerce and previously RBS WorldPay which is now part of RBS Global Merchant Services (GMS). As mentioned last week, Voice Commerce is one of the organisations bidding for RBS GMS, now that it is up for sale …

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The World of Me

FSClub 2000

I was watching a program about Sandi Thom. Sandi was the girl who played music in her bedroom, put it on MySpace, got picked up by a record firm and became an overnight star with a massive hit: "I Wish I Was A Punk Rocker (With Flowers In My Hair)" …

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Who remembers our flexible friend?

Access

Just chatting with a chap over the phone to make an order for some bathroom stuff, when he asks for my Visa or Access card details. Of course he meant MasterCard not Access, and soon corrects himself apologising for his age. “Oh no, I remember our flexible friend well”, I …

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Summary of the payments landscape

I just received the 10-page summary of this year's IPS show.  Great document produced by the indomitable Heather McKenzie – good job.  Here's a little snippet to wet the appetite of those who missed it: There was a mood of cautious optimism at this year’s conference as delegates focused on …

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USAA: #1 for Customer Service

USAA

Great article from Bloomberg Business Week about their #1 Customer Service Champion Provider: USAA. Here are a few selected pieces from the story: Since we first produced the list in 2007 with our research partner, J.D. Power & Associates, no other company has come close to achieving USAA's feat: a …

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Why PayPal et al REALLY matter!

PayPal for biz

So yesterday I argued that PayPal and their brethren of social monies don’t matter. It was like unleashing the sceptical banker that I know resides deep within me, and it felt good. Then I got a dose of new reality vision (maybe due to so many comments on yesterday’s piece) …

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Why PayPal et al don’t matter

Many of us get excited about new and different toys in the payments world. From Jack Dorsey’s twittering Square to PayPal’s billions of payments, we think the world is changing dramatically. SMS texting payments in Africa and credit exchanges on Facebook add weight to our arguments for change in the …

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