Payments

Continuing yesterday’s discussions about a big bank’s conference, I was intrigued at how often the subject of cryptocurrencies and bitcoin came up. But there again, it’s a topical thing at the moment with the price of bitcoins surging past the $4,000 mark and Goldman Sachs going against JP Morgan, and saying that …

I was at a large bank’s wealth management conference recently, where the CEO was being quizzed about various areas including a lot about technology and FinTech. He made several statements that I noted with interest: “Roboadvisory services improves our speed-to-market and human productivity, but does not replace humans. In particular, …

It’s been an interesting few weeks, watching bitcoin’s rollercoaster ride as it rises to valuations over $4,000 and then dives to almost $2,000 before rising again to near $6,000. This is for an asset that just a year ago you could have purchased for a few hundred dollars. The rise …

This quote If you’re getting something for free, you are the product has been floating around for a while, and normally is related to Facebook and Google. It’s all about the fact that these companies are selling you to advertisers as clickbait. Facebook, Google, Twitter and others are not free …

I’ve said continually that firms like Google and Amazon will never open a bank. I still believe that this will be the case – Facebook and Apple also fall into this view – and mainly hold this view because these companies would find full service banking a difficult and unprofitable …

I was chairing a conference on blockchain and distributed ledgers the other day. The audience were a mixture of start-ups and banks, and the speakers were talking about how they viewed the world of distributed ledger developments. Many of the banks had successfully complete proofs of concept projects and were …

Following on from the discussions about identity on Monday, it gets interesting to think about the customers’ data and who owns it, especially in light of the Payment Services Directive 2, PSD2 for short, which comes into force at the start of next year.  The regulation forces banks to open …

I now think I am a good friend of Pablo García Arabéhéty, CGAP’s Regional Representative for Latin America and the Caribbean. This is, in part, because he’s contributed one of the key pieces I’m using in my new book Digital Human (due for release next Spring), and partly because we met at …

I grew up with America as the dream. However, in the past two decades, China has become the second world superpower, whether the Americans like it or not. This is not me having a love thing for China. It’s just a fact. The Americans don’t like it. Google China as …

I had an interesting experience in Lebanon recently, where the accepted currency is the Lebanese pound or the US dollar. In fact, the US dollar is preferred as, since the civil war in the country, the Lebanese pound has been tied to the US dollar at 1500 Lebanese pounds per …

I really enjoyed a recent article on CGAP (the Consultative Group to Assist the Poor). If you don’t know them, CGAP is a global partnership of over 30 leading organizations that seek to advance financial inclusion. Housed at the World Bank, CGAP’s mission is to improve the lives of poor …

I talked earlier about the homogenization of the world as we are all become globally connected, seeking global brands using a global language through global platforms.  I truly believe that will happen, as it’s the natural outcome of the fourth age of humanity where we become digital humans, but there’s …

One company that is seeking global domination is Ant Financial. The company has an open stated intention to reach two billion users by 2025.  The way in which they’ll achieve that is through local partnerships, and many of those have been started already: Ant Financial invests in Thailand’s Ascend Money …

I spend a lot of time talking with my friends in Turkey, particularly since the big change in climate after the protests last year.  Nevertheless, from a financial markets point of view, it’s a fascinating place.  One of the first to be contactless and, more recently, one of the first …

The British Bankers’ Association released their The Way We Bank annual report last Thursday. It was interesting. Here are the key highlights: Over the past five years customers’ activity on banking apps rocketed by 354%, with apps now an increasingly popular way to access current accounts rising from 21% of …