Chris Skinner's blog

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Payments

Amazing survey result

I just completed a brief online survey about the financial crisis.  The question was: "What do you believe to be the most challenging factor facing (the financial) industry over the next five years?"  Here's the current result: 30% … winning back the public trust, after losing billions in people's savings 27% … staying ahead in…

Amazing survey result

I just completed a brief online survey about the financial crisis.  The question was: "What do you believe to be the most challenging factor facing (the financial) industry over the next five years?"  Here's the current result: 30% … winning back the public trust, after losing billions in people's savings 27% … staying ahead in…

Bank of England raises concerns with ECB over T2S

Andrew Bailey, Executive Director of the Bank of England, posted a letter to Gertrude Tumpel-Gugerell, Member of the Executive Board of the European Central Bank, on 8th June regarding the doubts the Bank has about TARGET2 for Securities (T2S).  The letter reads as follows: Dear Gertrude Settlement of Sterling-Denominated Securities Transactions on TARGET2-Securities (T2S) I…

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Where’s Wally?

I just used a cash machine that uses plain English. For example, rather than being a 'cash machine' or ''ATM', the bank refers to it as a 'Hole-in-the-Wall', and had this note on the screen: They didn't seem too happy when I rang up and said that someone had stolen the wall: No pleasing some…

ATM Hole in the Wall

Where’s Wally?

I just used a cash machine that uses plain English. For example, rather than being a 'cash machine' or ''ATM', the bank refers to it as a 'Hole-in-the-Wall', and had this note on the screen: They didn't seem too happy when I rang up and said that someone had stolen the wall: No pleasing some…

ATM Hole in the Wall

The Mobile Financial Present

Yesterday, I presented the second in a series of webinars focusing upon Global Bank Trends. The first presentation looked at these trends generally.  You can watch and hear the hour-long webinar by clicking here or view and download the presentation: The second presentation focused upon trends in mobile financial services, and covers key developments in…

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The Mobile Financial Future

There are loads of discussions about mobile financial services right now, not least at the Financial Services Club. For example, I recently received this presentation from Len Pienaar, CEO for First National Bank’s (FNB) mobile solutions in South Africa: Add this to the many other mobile financial stories and case studies reported already: ABSA (Mobile…

RBS mobile

The Mobile Financial Future

There are loads of discussions about mobile financial services right now, not least at the Financial Services Club. For example, I recently received this presentation from Len Pienaar, CEO for First National Bank’s (FNB) mobile solutions in South Africa: Add this to the many other mobile financial stories and case studies reported already: ABSA (Mobile…

RBS mobile

The Mobile Financial Future

There are loads of discussions about mobile financial services right now, not least at the Financial Services Club. For example, I recently received this presentation from Len Pienaar, CEO for First National Bank’s (FNB) mobile solutions in South Africa: Add this to the many other mobile financial stories and case studies reported already: ABSA (Mobile…

RBS mobile

Forget payments, think value

When I began talking to banks many moons ago, everyone referred to payments as “Money Transmissions”. Money Transmissions were the core service of the bank. Money Transmissions were payments, and Money Transmissions locked customers into the bank because of their high frequency and regular contact with the customer. Money Transmissions were the ultimate banking service…

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