Payments

Jun 17, 2009

Where’s Wally?

I just used a cash machine that uses plain English. For example, rather than being a 'cash machine' or ''ATM', the bank refers to it as a 'Hole-in-the-Wall', and had this note on the screen: They didn't seem too happy when I rang up and said that someone had stolen the wall: No pleasing some…

Jun 17, 2009

Where’s Wally?

Jun 16, 2009

The Mobile Financial Present

Yesterday, I presented the second in a series of webinars focusing upon Global Bank Trends. The first presentation looked at these trends generally. You can watch and hear the hour-long webinar by clicking here or view and download the presentation: The second presentation focused upon trends in mobile financial services, and covers key developments in…

Jun 15, 2009

The Mobile Financial Future

There are loads of discussions about mobile financial services right now, not least at the Financial Services Club. For example, I recently received this presentation from Len Pienaar, CEO for First National Bank’s (FNB) mobile solutions in South Africa: Add this to the many other mobile financial stories and case studies reported already: ABSA (Mobile…

Jun 15, 2009

The Mobile Financial Future

Jun 15, 2009

The Mobile Financial Future

Jun 11, 2009

Forget payments, think value

When I began talking to banks many moons ago, everyone referred to payments as “Money Transmissions”. Money Transmissions were the core service of the bank. Money Transmissions were payments, and Money Transmissions locked customers into the bank because of their high frequency and regular contact with the customer. Money Transmissions were the ultimate banking service…

Jun 10, 2009

A SEPA end-date at last?

Two things coincided today. The first is the great news that the European Commission is thinking about setting a SEPA end-date. The second is another report I finally got around to reading which is the excellent Boston Consulting Group’s (BCG) payments analysis from the first quarter entitled: “Weathering the Storm”. The reason why the latter…

Jun 10, 2009

A SEPA end-date at last?

Jun 4, 2009

CEOs don’t like social media … because it’s social!

I heard this quote the other day and loved it, so I’m using it (nothing like plagiarism is there?). Equally, I’m stealing lots of other things these days, such as this animation sent to me courtesy of Simon Deane-Johns: If you are using a system that has a Firewall and can’t work this out, then…