Blog Index

The main blog headlines are … Customer intelligent marketing is not a scary thing I grew up as a marketing guy. My first career roles were in marketing. I was trained by Kotler and Drucker, and still hold true to first principles of marketing: the 4 P’s or, if you’re …

The main blog headlines are … If you think it’s evolution and not revolution, think again Another regular argument I’m having is whether digital is a revolution or evolution. I firmly believe it is revolutionary. When industries are being rebuilt from the ground-up with new technologies and new business models, …

The main blog headlines are … Breaking through the barricades I blog a lot about banks needing to change and adapt. I do not blog about the end of banks and I do not predict that banks will be destroyed. I do predict that banks that do not change and …

The main blog headlines are … Over the next decade, over $2.5 trillion will be generated by blockchain trade I just saw a report from the World Economic Forum, who estimate that over $1 trillion in new trade will be created through blockchain-based distributed ledger technologies (DLT) over the next …

The main blog headlines are … Ten years since Lehmans collapsed and the GFC started It’s September 14. It’s exactly ten years since Lehman Brothers collapsed. It’s ten years since the touchpaper was lit that sparked the Global Financial Crisis (GFC). It’s exactly ten years since I landed in Vienna …

The main blog headlines are … How the world has changed with technology I was introduced to a lunch meeting by the Chairman of the Bank. As he made the introduction, he gave a personal account of how technology had changed the world during his lifetime. This is not his …

The main blog headlines this week are … Every $1 in $50 in the banks is laundered money (and maybe more) I’ve made the comment many times that it is astounding that around $2 trillion is laundered through the banks of the world each year, up from $1.6 trillion in 2009. …

The main blog headlines are … The secret to success with customer data It shows the nature of money and finance in our lives, in the way that the media reports about it. Quite often you get a scary headline like the big banks are watching you or banks will …

The main blog headlines this week are … Do we need a blockchain? I haven’t written about blockchain for a while. I guess it’s because I got bored of it. I’m not bored of the promise of blockchain and distributed ledger technologies. Just bored of how much hype there has …

The main blog headlines are … Millennials: STOP EATING AVOCADOS!!! I’ve spotted a couple of interesting discussions about millennials and money in the last week, both of which say that the views on them are wrong. Stereotyped as avocado-crunching, cappuccino drinking, needies, the general media view is that this is …

The main blog headlines this week are … Why we need to define: ‘challenger’ bank After my recent blog about challenger banks, I received an interesting email from David Parker challenging the idea that a start-up is actually a challenger. Chris I continually argue that Revolut is not a challenger bank …

The main blog headlines are … Does the Fed putting America First destabilise the rest of the world? I see a strong need for global regulatory co-ordination. In particular, in a globalised world with a global network where everyone can connect and transact in real-time, anytime, anywhere, the idea of …

The main blog headlines this week are … Some challenger banks are challenging The UK’s challenger banks are busy getting on with it. They’ve got their licences, they’ve deployed their services, they’re partnering with third parties and creating marketplaces. Much of this was cited in a report by CBInsights, comparing …

The main blog headlines are … The Golden Age of Banking is a bit like England winning the World Cup There’s an argument raging that few have heard. The argument is whether it is the rebirth or death of banks. Many vote for the latter, but the former seems to …

The main blog headlines this week are … MPs battle over blockchain Conservative MP Eddie Hughes has just written a 36-page white paper extolling the benefits of blockchain for Britain, which was published yesterday Unlocking Blockchain: Embracing new technologies to drive efficiency and empower the citizen, by FREER. FREER is …