Digital Bank
The challenge for challengers (#Anna Money, #Monese, #Monzo, #N26, #Pockit, #Wirex +++)
I’m starting to worry about FinTech as they seem to have fallen foul of regulatory compliance and, as a consequence, customer trust. The biggest challenge for a challenger is to keep customer trust AND regulatory compliance. This is what we are seeing having consequences today. The fact I’m starting to worry about FinTech, as an…

Are Monzo’s growing pains, major pains?
Building on yesterday’s blog where I mentioned Monzo’s issues of client onboarding, I mentioned that, for the past few months, I’ve noticed many tweets from Monzo customers about accounts being closed suddenly, with no explanation. Each time, I’ve shared the information and copied Monzo and asked them to explain. Hey Chris 👋 Thanks for expressing…

Is new banking ten times (10x) better?
Investment banking, Corporate banking, Commercial banking, Private banking and Retail banking are all very different. Too often, commentators just talk about ‘banking’. It’s not all the same. In fact, an awful lot of retail banking is propped up by investment and commercial banking. That’s where the money is made. Banks don’t make money out of…

China’s drive to reduce poverty
It’s a bank holiday weekend, and I would normally switch off. But no. Like so many of us, I’m still watching the news, keeping up-to-speed on twitter and facebook, scanning my emails and getting links. One link led me to a documentary on YouTube. It hooked me because someone mentioned that a 70-year old Grandma…

Will the internet be powered by CBDCs or cryptos?
I found this article from The Asia Times interesting. It discusses the idea that China is trying to displace the US dollar as a reserve currency. Difficult. The US dollar represents over 60 percent of all currency reserves around the world. For more, check Wikipedia The euro is 20 percent and yuan/renminbi doesn’t even register. But…

The downside of digital banking
I find it interesting to watch behaviours online. For example, I sometimes get an email saying, “please take John Doe off your subscriber list”. I’m sitting there saying just unsubscribe. There’s a link on the distribution email clearly saying unsubscribe here. How come they don’t get it? I got a phone call the other day…

Money is just a construct and it’s being deconstructed
Building on yesterday’s blog, it’s an interesting moment in time. The old world structures reject cryptocurrencies whilst the new world structures accept them en masse. This was typified for me by a couple of headlines the other day: UK Bank NatWest Bars Businesses That Accept Crypto Signature Bank Goes Head-to-Head With Silvergate in Bitcoin-Backed Lending…


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