Digital Bank

I remember some years ago that Nikolas Sarkozy wanted to bring in a law that would force call centre operators to tell French citizens where they were located, due to the backlash over offshore call centres. I wonder what he would make of today’s world, where most French and European banks have given all their…

There’s a great write-up by one of my guest contributors Alex Johnson, about the bad sales culture of most banks. Admittedly, he says it’s partly inspired by my blog of last year about challenger banks, but his write-up takes it further and has a swipe at the whole bank culture of cross-selling and being retailers…

Today is the day that Doing Digital, my newest book, is finally live on Amazon and all good book stores. It’s the result of two years primary and secondary research and, to pay it its due, has been featured in many interviews with me recently. I’ll share many of them, I’m sure. To start with,…

It’s interesting that governments around the world have announced huge stimulus packages to protect workers, small businesses and life in general. Trillions of dollars. Great. The reality is that no one is getting it. You see these announcements and try to get hold of the bank to get the stimulus. First thing that happens is…

I did a presentation to a conference via video link the other day. Slido allowed audience members to ask questions through the presentation, and the list of questions at the end was quite extensive. I didn’t get time to answer all of them, but here’s a selection. The most popular question at the top of…

I don’t know how you guys are holding up, but I’m finding myself on lots of videoconferences, even delivering a keynote in Tokyo the other day from my home office in Poland. The event was recorded and so I thought I’d share the video and transcript with you. This, btw, is all summarised in full…

In the next few weeks Doing Digital, my newest book, will be finally live on Amazon and all good book stores. It’s the result of two years primary and secondary research and, to pay it its due, has been featured in many interviews with me recently. I’ll share many of them, I’m sure. To start…

I don’t do many interviews on The Finanser, but had been planning a massive book launch over the next month, touring the world and spending $1000s on media engagement. Ah well. That’s all on hold until this coronavirus thing ends … Meantime, one of the major sponsors of the book launch is Appian. If you google Appian…

I’m getting a lot of people asking questions about what I think the coronavirus will mean long-term in the financial markets, so I’ve tried to jump forward to look back. Obviously, the big thing about a pandemic is that people are being told to stop meeting each other. Conferences, events, gatherings, office work, packed trains…

“Are you willing to take the risk of investing in bullshit?” Interesting headline. It’s not mine btw. It’s a question from a leading banker. The question, in this case, related to investing in data mining … but you will probably find it’s a question asked about any major project. It’s the skeptic’s question. I’ve been asked…