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Digital Bank

An interview about digital

I recently was interviewed for a conference in Miami, and thought you might enjoy the Q&A so sharing … Your book “Digital Bank” published in 2014 included extensive guidance and background on the digital revolution in banking that was taking place. Are changes going at the speed and in the direction you envisioned? Yes. I…

Financial Inclusion in Mexico: Saldazo’s overnight success

I now think I am a good friend of Pablo García Arabéhéty, CGAP’s Regional Representative for Latin America and the Caribbean. This is, in part, because he’s contributed one of the key pieces I’m using in my new book Digital Human (due for release next Spring), and partly because we met at the CIAB conference last week,…

Slow regulations versus fast tech

Before 2010, I was writing a lot about technology but it was all heavily geared towards regulations.  It was pretty dull, to be honest, but worthy.  MiFID and PSD were top of mind, along with Basel III and other global, European and domestic regulations.  I wrote a lot about regulations. Then it pivoted at the…

What makes DBS different?

I just had a whirlwind visit to Indonesia to support DBS in the rollout of their digibank service there. It was a very short visit, but a packed evening of presentations and discussions. Part of the time was spent with Piyush Gupta, the CEO, who I’ve been watching for some time now. Piyush has surrounded…

Lego bank is here, but it’s not built with Lego

A short time ago, I hosted an interesting group for the Nordic Finance Innovation meetings.  The meeting gathered several of the leading-edge Banking-as-a-Service (BaaS) companies that have launched in the last few years including Bud, Clearbank, Leveris, Saxo Bank and Solaris.  Building on each others narrative it soon became clear that anyone could launch a…

Is Amazon About to Burst Banks?

I get press releases all the time and generally ignore them. In fact, I don’t know why they email me, as I never post them on the blog. Uh-oh. I just got one that I’m posting on the blog. Floodgates opening.   What will happen when Amazon opens a bank. It is not such a…

Why banks find it hard to change

I was in a conversation with a bank executive talking about innovation.   We all know the Catch-22 in a bank: you want to be innovative, but only as long as there’s no risk but, with any innovation, there has to be risk.  You can play in the sandbox like little kids but, if you try…

How often does your bank refresh its apps and architecture?

I was talking with a few FinTech firms the other day. They are all fully licensed banks, and are less than 15 years old. They all seem to have one thing in common: refreshment. What I mean by this is that they talk about technology in a very different way to traditional banks.  Traditional banks,…

The loss of our high-street banks will make us all poorer

I enjoyed this article in the Evening Standard by Melanie McDonagh and thought I would share it here, to see what reaction it gets. The loss of our high-street banks will make us all poorer — but not financially If you have tears, reader, prepare to shed them now. My bank in Berkeley Square is closing. From November,…

Banks are failing digital due to legacy and leadership (Harvard research)

Just found an interesting document from Harvard Business Review with the title: How financial services views the digital agenda. It is the result of research conducted by the Harvard Business Review with the Genpact Research Institute, looking at the impact of digitalisation in finance, and confirms something I have been saying for years. A majority…

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