I’ve watched Marcus for a while and was not surprised to see its founder is leaving. There are those who are great at building companies and those who are great at running companies. They are rarely the same person. In fact, some of the greatest companies were created by builders and runners. Walt Disney is…
Making a statement I was intrigued by a news headline that Lloyds Bank is turning bank statements into art. Sounds ridiculous? Who gets a bank statement anymore? We use an app. But then I read the piece and was more intrigued as yes, it’s been created with an artist. The artist is Paula Zuccotti, who…
This week’s main blog discussions include … Branches, cash and cards? Get out of here! I’ve been presenting and writing about the end of branches, cash and cards for twenty years: 2007: Bank strategies are fundamentally flawed – design around IP, not branches To be clear, I’m not saying they’re dead. I’ve been saying their…
For years, people have argued that you need branches to serve customers for more complex transactions: to serve people who are uncomfortable with digital access; to serve young people getting their first mortgage; to serve retailers and small businesses with their cash needs; and so on and so forth. Baloney. To be honest, I’ve advocated…
I’ve been presenting and writing about the end of branches, cash and cards for twenty years: 2007: Bank strategies are fundamentally flawed – design around IP, not branches To be clear, I’m not saying they’re dead. I’ve been saying their role is replaced by the network and digitalisation. Digitalisation is the core, and these old…
I watch too much online these days. Streaming from Amazon, Netflix, Apple TV and more, means you can spend the whole day just binge-watching rubbish. I’ve found myself reverting to watching some older movies, like those made in the 2000s. Fifteen years. 15 years. 15yrs. It’s a long time passing. I put on something the…
Hmmm … the wonderful Anna Irrera posted an update on Reuters, stating that anyone can be a bank these days, along with her colleague Iain Withers. The article is about embedded finance, a term I dislike. I prefer invisible finance but hey, you win some, you lose some. The article notes that Accenture estimated in 2019…
This week’s main blog discussions include … The fine line between banker and jail Some years ago, I regularly talked about bankers being criminals. It’s not a popular theme with the banking community but, a bit like a genius, bankers walk that line between good and bad. Genius’s walk the line between amazing and mad….
Some years ago, I regularly talked about bankers being criminals. It’s not a popular theme with the banking community but, a bit like a genius, bankers walk that line between good and bad. Genius’s walk the line between amazing and mad. It’s a fine line. Thing is that there are bad bankers. There are bankers…
