Order or chaos … you decide
I’ve been isolating too much and watching too much TV. Binging on Netflix, Amazon Prime and such like, almost every film I watch seems to be the same. Good versus Evil and Order versus Chaos. Half of society seems determined to make everything sunny and bright; the other half seems determined to destroy, disrupt and…

Banks are becoming bitcoin banks whether they like it or not
For the last more than a decade, all I’ve ever heard bankers say is that bitcoin is a scam, a Ponzi scheme, purely useful for money launderers, paedophiles and terrorists. So, why are banks now offering bitcoin services? For me, this is one of the biggest questions, but the answer is obvious: because customers want…

Galileo or Mars – where do you want to go?
A final thought for the week on bank transformation. I often talk to banks. Some I’ve spoken to for decades. It shocks me that, after decades, they still have exactly the same issues. Fragmentation of data; an organisation built over decades with systems that are not integrated; data that is split into lines of business…

Old banks need an urgent reboot
I see more and more stories about banks messing up customer accounts, system outages, data mismanagement, issues with technology and more. This is the one thing a bank cannot mess up. Airlines may mess up a booking; Amazon may mess up a delivery; BT or AT&T may mess up a connection; but a bank messing…

From Zoom to a Room
After a year and a half, I presented my first keynote with a physical audience yesterday. It’s FinTech Week London! It’s a whole week, in London, talking about FinTech. That’s a surprise, huh? The interesting thing is that, after people have been locked up for a year, there was a buzz. It was not like…

Meet Captain Cake and The Candy Crew
Several friends have been sharing very personal stories online recently about their childhood, their challenges, their career mistakes, their changes, their everything. I’m not one of those. I’m a private guy, and guess the one thing I’ve shared that most people appreciated is my blog about: the greatest thing that ever happened to me was…

The Finanser’s Week: 5th July 2021- 11th July 2021
This week’s main blog discussions included … Hello, would you like to be our CEO? I was imagining if I walked into a big bank job today. You are hired as CEO of Mega-Global-Bank PLC. What’s going on? Well, number one, no-one has any idea where the economy is going. There’s a global pandemic. Everything…























