What happens to customers who don’t want digital?
Living in a digital world, it’s hard to imagine being disconnected. Yet, some people are. According to a recent survey by Which? Magazine, four percent of consumers don’t have a mobile phone. Personally, I cannot imagine living without a mobile phone, but some people are happy to be off the network. However, there’s an issue…
The future of payments post-pandemic (free research report)
During this quiet period of time, it’s a good time for reflection and I was lucky enough to be commissioned to produce some research on how European FinTech influencers see the future of payments post-pandemic. I’m releasing the report today and here’s the opening summary: When the Covid-19 pandemic hit Europe in early 2020, it…
This is no Black Swan
As the coronavirus gripped Europe and America in March and April, it was clear that banks had a number of issues to deal with. Suddenly shuttering branch doors, closing head office and asking staff to stay at home, became the modus operandi for all. This is something that no major financial institution had planned for,…
The Finanser’s Week: 18th May 2020 – 24th May 2020
The main blog headlines are … Here’s what the new normal looks like There’s lots of talk about civil unrest, an unjust society, the need for a universal basic income, a change in attitude towards everything from capitalism to socialism to democracy to inclusion. Good discussions but hard to know how it plays out. In…
Coronavirus must lead to a more inclusive society, says Jamie Dimon
If you didn’t spot it the other day, there was a headline that caught my eye: Jamie Dimon says coronavirus crisis is ‘wake-up call’ for a more inclusive economy I smiled and seethed, as it was covered widely with the words above combined with says the billionaire. I smiled as it plays to my message…
Nothing is going to be the same
I was relaxing watching a rock concert whilst self-isolating. It made me realise the way it was. 60,000 people sweating next to each other at an open venue, mingling each others juices together. Ah, those were the days. Nothing is going to be the same. My life was concerts, theatre, travel, airports … all those…
Unicorns and incumbents are equally challenged in this crisis
I’ve often questioned the valuations of unicorns in technology, whether it be Uber or Revolut. And here we are in lockdown world and the valuations of most unicorns are crashing overnight. Monzo’s value is down 40 percent, and FinTech funding is at a three year low. Some companies like Revolut were quite lucky. Raising $500…