Will Facebook become the world’s central bank?
I got a large number of pings over the weekend to read and comment on an article on Medium by Lance Ng headlined: Facebook Plans to Become World’s Biggest Central Bank? It is a conjectured article that takes the story from The New York Times discussing Facebook creating its own cryptocurrency (Facebook and Telegram Are…

The Finanser’s Week: 4th March – 10th March 2019
The main blog headlines are … It’s only words … why values and missions are questionable I go around a lot of banks and am always struck by their similarities and differences. To be honest, there are more similarities than differences. Most have big corporate offices, with great views over their home cities; their branches…

It’s only words … why values and missions are questionable
I go around a lot of banks and am always struck by their similarities and differences. To be honest, there are more similarities than differences. Most have big corporate offices, with great views over their home cities; their branches are now well-lit stores with open counters; and their apps all offer what appears at first…

Are banks customer focused?
I’ve talked a little about TechFin in the past but, in my presentations, I talk more and more about TechFin versus FinTech. FinTech is doing what we’ve always done, cheaper and faster and better with technology. TechFin is reimagining everything with no idea of what’s been before with technology. It’s a very different approach. A good…

Will bank brands survive in this digital world?
We were having a debate about brand loyalty in a mobile world. The discussion began with talking about how it used to be complex with dealing via branch and call centre; then it was branch, call centre and online; now, it’s branch, call centre, online and mobile. How do you provide a consistent, omnichannel (vomiting…

The Finanser’s Week: 25th February – 3rd March 2019
The main blog headlines are … How to be a Unicorn (Part One) Marko Wenthin, co-founder of solarisBank, recently contributed to my blog and, as a mate, has sent some great insights about starting up a FinTech firm which I thought I would share of FinTech banks last week. How to be a Unicorn (Part One) After…


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