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I have a webinar on digital transformation at 12:00 GMT tomorrow (April 27) with Salesforce, and they kindly asked me to write a blog to introduce the subject matter.  Here it is: I regularly ask audiences at the conferences I speak at if they think we are going through an evolution or a revolution in banking….

I have no academic papers or historical research view on what I’m about to post, although I will find some, but I was reflecting on my discussions of revolutions in humanity.  In particular, the second age of humankind, when we invented money as a control mechanism. Before this seismic change, money didn’t matter.  We shared beliefs…

I’ve just spent the last three weeks travelling around too many places to mention, including Germany, UAE, UK and three very different countries: Argentina, Colombia and Pakistan. Argentina is a huge and diverse country of over a million square miles, and a population of 40 million; Colombia is one of the world’s most ecologically diverse…

A summary of the main blogs of the week … Arguing with a banker … A banker and I were talking about the function of a bank.  He gave me the classic view: “A bank is there to take people’s money and lend it out at a profit, whilst ensuring the risk of non-payment is…

I’ve blogged about how I see leadership in the developing (developed now) economies of China and India, and the new innovation models of emerging economies in Sub-Saharan Africa, but  not quite in the way in which I see them now. The more I think about it, we have three major FinTech models, each with their…

I was recently asked a set of questions by .BANK and duly answered.  The interview is now online so I thought I would share it here … .BANK: In your book, The Future of Banking in a Globalised World, you explore the impact of regulatory change on the banking industry. With the move to less regulation…

A banker and I were talking about the function of a bank.  He gave me the classic view: “A bank is there to take people’s money and lend it out at a profit, whilst ensuring the risk of non-payment is minimised” No it isn’t, I said.  I pushed the view that the bank is there…

This week’s main blog headlines are … Three rules for banking bots Writing more and more about chatbots, robots and AI, I can see a day coming in the not too distant future where we won’t be able to tell the difference between the human and the machine.  That’s not scary science fiction, as it’s…

Writing more and more about chatbots, robots and AI, I can see a day coming in the not too distant future where we won’t be able to tell the difference between the human and the machine.  That’s not scary science fiction, as it’s now almost science fact.  However, there is still a long way to…

When you have your basic needs covered – food and shelter – what do you need then?  According to Maslow’s hierarchy of needs, it’s our psychological needs – love, belonging, self-esteem. This is exactly where digital plays into our hearts.  Our love and belonging is in Facebook and Baidu, which is why these are so…