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The financial marketplace is becoming incredibly diverse and niche. Instead of universal banks, we now have plug-and-play code. Some would call it an object-oriented market structure. The basics are that no one dominates this structure. Instead, there are boutique players at every level of the stratosphere. The universal provider is the one with the banking…

I was thinking about the day the old bank died, and thought the comment could be taken in a wider context: the day the old banks died. A lot of people want old banks to die, but they won’t. They’re the walking dead, in some cases, but there are also phoenix banks in other cases….

For many years I’ve enjoyed talking about the origins of banking with the Medici’s in the Renaissance era. Amazingly, one bank has survived since then and I use them to talk about the oldest bank in the world. Do you know which bank that is?         Monte dei Paschi di Siena (MPS)…

I’ve watched Marcus for a while and was not surprised to see its founder is leaving. There are those who are great at building companies and those who are great at running companies. They are rarely the same person. In fact, some of the greatest companies were created by builders and runners. Walt Disney is…

Making a statement I was intrigued by a news headline that Lloyds Bank is turning bank statements into art. Sounds ridiculous? Who gets a bank statement anymore? We use an app. But then I read the piece and was more intrigued as yes, it’s been created with an artist. The artist is Paula Zuccotti, who…

This week’s main blog discussions include … Branches, cash and cards? Get out of here! I’ve been presenting and writing about the end of branches, cash and cards for twenty years: 2007: Bank strategies are fundamentally flawed – design around IP, not branches To be clear, I’m not saying they’re dead. I’ve been saying their…

I haven’t blogged much about my friends from Hangzhou (China) lately, as it is all in a state of flux, but what I can say is that the will of the people – President Xi – appears to be strong. If you haven’t seen the latest nuance, Ant Group are now sharing customer data with…

For years, people have argued that you need branches to serve customers for more complex transactions: to serve people who are uncomfortable with digital access; to serve young people getting their first mortgage; to serve retailers and small businesses with their cash needs; and so on and so forth. Baloney. To be honest, I’ve advocated…

I’ve been presenting and writing about the end of branches, cash and cards for twenty years: 2007: Bank strategies are fundamentally flawed – design around IP, not branches To be clear, I’m not saying they’re dead. I’ve been saying their role is replaced by the network and digitalisation. Digitalisation is the core, and these old…

I watch too much online these days. Streaming from Amazon, Netflix, Apple TV and more, means you can spend the whole day just binge-watching rubbish. I’ve found myself reverting to watching some older movies, like those made in the 2000s. Fifteen years. 15 years. 15yrs. It’s a long time passing. I put on something the…