Change my bank? Not on your nelly!
I had a realisation the other day: banks are brilliant. Everyone says they hate banks, but I love them. In fact, I think most people secretly love their bank. They just don’t like to admit it. After all, when did you last change your bank? Not open another bank account, but actually switch your main…
Old John Cryan had some code, AI, AI, Oh!
There are two big tech topics in banking these days, namely Artificial Intelligence (AI) and Blockchain. These two tech titans are changing the back office of banks into intelligent shared structures that will be mind-blowing a decade from now. In fact, they’re not far off that today. I’ve written a lot about Blockchain, and feel…
The Wicked Witch is Wall Street
I was surprised to make a chance discovery about The Wizard of Oz. The film with Judy Garland is firmly embedded in modern culture as a classic, but did you know that it was a rally call against the financial system when the book was originally written? It as a political, economic and monetary allegory…
Is self-service all it’s cut out to be?
I find it amusing to think about this age of self-service, where we take it for granted that it’s cheaper, easier and more personalised to your own wishes if you book it yourself. And, for most of the time, that works well. Except when you mess things up, like booking non-refundable flights on the wrong…
Googling PSD2, APIs and Open Banking
I was really interested in a presentation by Benny Boye Johansen, Head of OpenAPI at Saxo Bank, at our recent Nordic Finance Innovation meetings. In particular, he put up some slides that were both illuminating, amusing and strange. They were Google Trends charts looking at Payments API, PSD2 and Open Banking. Google trends tracks the…
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