Innovation

Mar 20, 2014

BBVA’s amazing API challenge

I missed this competition at the end of last year but luckily caught BBVA presenting at the American Banker Retail Bank 2014 conference and was blown away. BBVA gave away their data. Yes, they created an API and gave it away for free. Open source bank transaction data and then see what you can do…

Mar 20, 2014

BBVA’s amazing API challenge

Mar 14, 2014

Digital wallets will process all the money on earth by 2025

Another presentation that surprised me in Oslo came from Tor Jacobsen, CEO of TSM Nordic. It surprised me as I had no idea about TSM, a mobile wallet provider owned by Telenor and DNB – Norway’s biggest mobile network operator (MNO) and biggest bank – and will launch in the Norwegian market later this year…

Mar 4, 2014

A quick check on social banking in Britain

I’ve written lots about USAA and First Direct as leaders in new media. Both are financial firms without branches and both are loved by their customers. The key thing that differentiates both institutions is that they recognise they exist as a remote engagement and hence truly understand the art of creating digital relationships. By way…

Feb 10, 2014

It’s a wonderful digital life … if you’re a digital disruptor

I recently had an epiphany. It was not painful, but it was enlightening. The realisation occurred to me as I looked at this chart from Zopa: It’s an interesting chart, especially the hockey stick rise in funds transferred as the financial crisis hit, and relates to a recent headline in the Financial Times: “P2P group…

Feb 10, 2014

It’s a wonderful digital life … if you’re a digital disruptor

Dec 3, 2013

Mobile makes invisible banking visible (again)

I’ve been thinking about the new providers of bank services a lot lately. The guys who are innovating using mobile. The Breeze’s of this world from StanChart, the mBank’s, the Simple’s and more. One thing that is common to all is the turnaround of thinking. All of them work with a different view of the…

Nov 20, 2013

Giving a dinosaur applause for sticking out its neck … just before its extinction

I was involved in a process yesterday of evaluating innovation and technology projects in UK banking. The process was interesting, as I reached a point where I couldn’t see one project that was really innovative or major. The innovation projects were things like email triggers and text messaging for fraudulent payment transactions, and the technology…

Nov 20, 2013

Giving a dinosaur applause for sticking out its neck … just before its extinction

Nov 19, 2013

Banking apps: the next generation (Google Glass and Pebble Watch)

In the past two days, I’ve been notified of three new apps and tech developments that show how our world is fast emerging. Having said that, the first of these is a bit of a reto-step: a wallet on a card, rather than a mobile. Or rather, a wallet on a card and a mobile….