Innovation

Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all …

PwC conducted research with almost 3,000 banking customers from a range of segments across markets to discover their expectations of banking in the digital age. They selected both emerging and developing markets including China, India, Mexico and the UAE, as well as developed markets like the UK, Canada, France and …

PwC conducted research with almost 3,000 banking customers from a range of segments across markets to discover their expectations of banking in the digital age. They selected both emerging and developing markets including China, India, Mexico and the UAE, as well as developed markets like the UK, Canada, France and …

What’s hot in tech in 2012 is a continuation of what’s hot in tech in 2011: cloud, smartphones, tablet PCs, contactless mobile and more. Rather than just repeating all that again, let’s be more specific: Contactless mobile will reach a tipping point in retail payments Social media will become a …

What’s hot in tech in 2012 is a continuation of what’s hot in tech in 2011: cloud, smartphones, tablet PCs, contactless mobile and more. Rather than just repeating all that again, let’s be more specific: Contactless mobile will reach a tipping point in retail payments Social media will become a …

You can sense an audience’s reaction as you present ideas on innovation. Sometimes its warm and engaging, sometimes distant and thoughtful, and occasionally remote and cynical. I experienced all three reactions last week when presenting at a bank’s annual leadership conference, with the third being the reaction I like the …

You can sense an audience’s reaction as you present ideas on innovation. Sometimes its warm and engaging, sometimes distant and thoughtful, and occasionally remote and cynical. I experienced all three reactions last week when presenting at a bank’s annual leadership conference, with the third being the reaction I like the …

Another aspect of innovation discussed this week was slightly out of the negative SEPA box and more on the positive future box. We were talking bout all the things that were innovative – NFC, mobile, anything Chinese, Google, etc – and it soon became clear that most of the organisations …

Another aspect of innovation discussed this week was slightly out of the negative SEPA box and more on the positive future box. We were talking bout all the things that were innovative – NFC, mobile, anything Chinese, Google, etc – and it soon became clear that most of the organisations …

It's always interesting to compare and contrast financial markets and issues, and this was easily illustrated yesterday when I received a nudge of two videos. The first is from the UK and talks about debt; the second is from the Philippines and talks about using mobile payments to get food. …

The best session of the week just took place in the main conference rooms, where the innotribe talked about the future of money. I’ve already talked about it a little, and can’t say much more as I had to leave the session to do some virtual SIBOS TV (comes out next week), …

Just enjoyed another great conference where one manager presented their IT strategy and operations. Amazingly the old nugget of the language of IT and business came up again, where she opined that IT doesn’t speak the language of business. She illustrated this issue with this amusing video from the BBC’s …

Going back to my discussions in Asia last week, I am intrigued by the results of the interactive voting we performed. I asked a number of questions last week, and have already blogged about one of them: Do you agree that innovation can only be delivered by a CEO or …

Going back to my discussions in Asia last week, I am intrigued by the results of the interactive voting we performed. I asked a number of questions last week, and have already blogged about one of them: Do you agree that innovation can only be delivered by a CEO or …

Just been through a meeting on payments and all areas of payments from SEPA to Basel III, corporates and trade, risk and liquidity, innovation and change and more. My role was to talk about all things that I see as innovative in payments right now. That’s a long list and …