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Innovation

Why is it that innovations are created by non-banks?

At SIBOS 2004 in Atlanta, Heidi Miller of JPMorgan delivered a keynote address that is still discussed to this day. This is because she asked four critical questions of us: Why do we make things so complicated for our clients? How can we help our customers become more efficient and productive, when …

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Why is it that innovations are created by non-banks?

At SIBOS 2004 in Atlanta, Heidi Miller of JPMorgan delivered a keynote address that is still discussed to this day. This is because she asked four critical questions of us: Why do we make things so complicated for our clients? How can we help our customers become more efficient and productive, when …

Read More »

Why is it that innovations are created by non-banks?

At SIBOS 2004 in Atlanta, Heidi Miller of JPMorgan delivered a keynote address that is still discussed to this day. This is because she asked four critical questions of us: Why do we make things so complicated for our clients? How can we help our customers become more efficient and productive, when …

Read More »

Bank innovation is an oxymoron

    I’ve often said that the phrase ‘Bank Innovation‘ is an oxymoron, a bit like military intelligence and honest politicians. This is because innovation means taking risks and banks don’t take risks, although I qualify these statements to say that they apply primarily to retail banks as the innovation …

Read More »

Bank innovation is an oxymoron

    I’ve often said that the phrase ‘Bank Innovation‘ is an oxymoron, a bit like military intelligence and honest politicians. This is because innovation means taking risks and banks don’t take risks, although I qualify these statements to say that they apply primarily to retail banks as the innovation …

Read More »