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Arguing about Twitter is a waste of time

There have been various arguments about Twitter in the last few months and whether the alerts tool is useful or not. I started one debate a while ago and now there is another one (maybe). First, let me set the record straight before folks think I'm a puritanically obsessed Twitterati. At a personal level, I…

Why mobile banking has taken so long

I had a call the other day about the success of Chip & PIN. This is because of the latest fraud figures from APACS, which shows UK retailer fraud shrank from £73.2 million in 2005 to £37.5 million in 2008.  This year, merchant fraud has risen 26% to £47.4 million, the largest jump in criminal…

Why mobile banking has taken so long

I had a call the other day about the success of Chip & PIN. This is because of the latest fraud figures from APACS, which shows UK retailer fraud shrank from £73.2 million in 2005 to £37.5 million in 2008.  This year, merchant fraud has risen 26% to £47.4 million, the largest jump in criminal…

A Directory of Social Finance

A few people have said to me that they find it hard to navigate around all the ideas on social finance I've written recently, so here's a non-exhaustive compendium: Social Finance Social Finance In Banking View more documents from Chris Skinner Banks ignore social media at their perilSocial networks don't need banks, they need friendsSocial…

A Directory of Social Finance

A few people have said to me that they find it hard to navigate around all the ideas on social finance I've written recently, so here's a non-exhaustive compendium: Social Finance Social Finance In Banking View more documents from Chris Skinner Banks ignore social media at their perilSocial networks don't need banks, they need friendsSocial…

PayPal’s mobile glitch

PayPal, the consummate internet payments goliath, had a little hiccup today. I was logging on as usual when the first screen asked if I would like to sign up for their mobile payment security service.  This is where a one-time password (OTP) is generated as a text message each time you make a payment, and…

PayPal1

More fake twitterers in banking

I was going to write a long post about the latest goings-on in this year's social network bandwagon, Twitter, but I've already done this a few times, and Christophe Langlois at Visible-Banking along with Bank Innovation give plenty more background on Twitter in banking if you're interested.   I do have more to add but,…

Goodwin

Twitter is for the over 35’s

Interesting statistics in this Times article today, which states that: 20 per cent of all tweeters in Britain are over the age of 55, compared with 12 per cent of Facebook users; 45 to 54-year-olds are 36% more likely to be using the site on average; and the majority of the 10 million Twitter users…

Banks should be cannibals

After my blog about the multichannel myth last week, it made me realise that banks need to become cannibals. Banks should launch new channels that eat their old ones alive, rather than trying to bolt these new channels onto their old bank. Banks can only be brilliant at one channel – the branch, the call…

Africa’s mobile financial revolution

I know that the theme of mobile banking is appearing a lot at the moment, but it is hot, hot, hot! A bit like Africa, and this is the story of a great success in Africa. And no, it’s not M-PESA, although that one’s a goodie too. This one’s ABSA Bank in South Africa. ABSA…

ABSA1

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