The Finanser LogoThe Finanser Logo

Chris Skinner's blog

Shaping the future of finance



I spotted two stories about BBVA that appeared yesterday. The first was in the Financial Times with BBVA Chairman Francisco Gonzalez asking the G20 to take action against the big internet firms, saying “authorities [need] to bring order to this massive change” that could “pose risks to financial stability”. He warns that groups such as…

Tencent’s WeChat Pay is AliPay’s major rival

I’ve written a lot about Ant Financial – they’re a 30,000 word case study in my new book – mainly because they are the first payments platform to focus upon global reach for financial inclusion. That is not to say that I am ignoring the other platforms: PayPal, Stripe, PayTM and such like. In fact,…

Even with a bribe, no one switches their bank account

I was intrigued to see the latest account switching numbers for the UK. Switching has been a focus of the Competition & Markets Authority, regulators, government and more, and yet promoting people to switch is not working. According to the latest stats, there are around 70 million deposit accounts across the UK, with the average citizen…

Half of banks’ customers don’t trust them

I was reflecting on this year’s Edelman Trust Monitor, a global survey of trust amongst consumers that has been running for 18 years. This year’s results prove fascinating, as there has been a slump in confidence in the media over the past year, due to fake news. However, the part that stood out for me…

11 decisions that made a challenger the best bank on the planet

I’ve been in touch with Colin Iles in South Africa for a while now. Formerly the head of client strategy at Barclays Africa (ABSA), he’s now been working on a new bank called Capitec. I say new, it’s actually been around for 17 years, but it is interesting that for a bank launched in 2001…

Rwanda: Africa’s first cashless economy?

Another presentation that was enlightening was delivered by Jean Claude Gaga, CEO of RSwitch Ltd, the national e-payment switch of Rwanda. Jean Claude gave an overview of how Rwanda is moving towards a cashless economy and I was particularly interested as I chair Dot Finance in Kigali each year, and so it gave me a…

We still need bank branches

For many years we have had discussions about bank branches and a branchless future. I personally don’t believe in a branchless future, but many do. And yes, there are many branches disappearing, much to the annoyance of those who lose that physical store. For example, America still has a large number of branches (32 per…

Proving digital transformation works for shareholder returns

I wrote about the fact that digital transformation does not create greater shareholder value … yet … and then DBS announce that they are the first bank in the world to demonstrate the link between digitization and shareholder value creation on November 17. Interesting, as I blogged about this on November 16, inspired by an article…

Old John Cryan had some code, AI, AI, Oh!

There are two big tech topics in banking these days, namely Artificial Intelligence (AI) and Blockchain. These two tech titans are changing the back office of banks into intelligent shared structures that will be mind-blowing a decade from now. In fact, they’re not far off that today. I’ve written a lot about Blockchain, and feel…

Does digital transformation actually matter?

I regularly talk about BBVA (Spain) and DBS (Singapore) as banks that are doing the right things for digital transformation. They both started early, have a leadership team who are committed and have been driving down this road with results. Results in terms of awards and recognition within the technology community, but what about in…

Best Financial Services Blogger

Chris’s latest book

Chris Skinner’s ‘Digital For Good’ Book Launch Event – CFTE

Global Awards

Best CEO of the Year UK 2022

Best Digital Finance Provider of the Year UK 2022

Best Financial Markets Adviser of the Year UK 2022

Portal to the Knowledge Base of the Financial Services Club UK 2022

Financial Markets Advisor of the Year UK 2022

Corporate America Today Annual Awards

Best Financial Markets Adviser of the Year UK 2022

Portal to the Knowledge Base of the Financial Services Club UK 2022

Financial Markets Advisor of the Year UK 2022

Nominee of MAD33 2021

Kids creating the future bank | TEDxAthens

Join me on Linkedin

Follow Me on Twitter!

UK’s most influential person in technology

Captain Cake and the Candy Crew

Captain Cake Winner of a Golden Mom’s Choice Award


TheNextWeb – #tnw

Learn more about Chris

About Chris Skinner

Digital Bank Presentation

Digital Bank, May 2014 from Chris Skinner

Alex at the Financial Services

Gaping Void's Hugh MacLeod worked with the Finanser

Featured Articles

Must Read Articles