Chris Skinner's blog

Shaping the future of finance

Opinion

Change the bank or change the leadership

I’m likely to be blogging about leadership all this week, as that was the theme du jour of our Nordic Finance Innovation meetings in Copenhagen and Oslo last week. Saxo Bank, DNB, Danske Bank, Nordea and more were discussing the challenges of digital transformation and the leadership challenge, and I’ve already started this series of…

What banks can learn from British Airways

Something happened to me this week that made me think of big bank friends. It’s a different industry and one that, last month, I said we could learn from:the airlines. So, here’s a sobering, learning lesson. I’m a gold member of most airline networks, having flown Star Alliance and One World for years. I’m a British Airways…

Are you really ‘doing digital’?

I’m regularly asked why I don’t think banks are doing digital yet, and my answer consists of a series of steps. First, does the banks’ leadership team talk about digital, digital banking, digital investment and digital transformation? Invariably, all bank people tell me yes. OK, second, has the bank actually made any visible changes to…

The 1% will always get richer

Emmanuel Macron faced protesters across France during the weekend, in a country where he has been dubbed The President of the Rich. What interests me is that title. The President of the Rich. Are not all governments, the governments of the rich? Isn’t that why we have the 99% for, as the rich get richer,…

Teach children the things that machines cannot learn

I often talk about teaching children to learn what machines cannot learn. Our system of education was created in the Industrial Revolution, and is based upon kids being stuffed with facts, stats and dates. They learn to parrot-fashion repeat things, and are tested to see if they can remember. It’s a very poor state of…

In China, buy the wrong things and go to jail

As I travel around, I find different cultures fascinating Some are open, some are closed; some are welcoming, some are distrusting; some feel comfortable, some feel weird; some feel nice, some feel strict; and so on. A lot of the feeling you have about a country is a mixture of media headlines and language challenges….

Gartner: you’re better than this

I got this headline today: Most banks will be made irrelevant by 2030 – Gartner Within 12 years time, 80% of financial firms will either go out of business or be rendered irrelevant by new competition, changing customer behaviour and advancements in technology, according to forecasts by Gartner. And it really made me mad because…

Keep on grafting

Every now and again people like me are drawn back into reality. Sure, I fly business class, sometimes first, and drink champagne at 40,000 feet. I land and stay in luxurious hotels whilst partying with a network of people who are friends, rather than business associates. I eat at fine restaurants and am treated by…

It’s banking Jim, but not as we know it

It is interesting how the FinTech world has developed over the past decade. My first memory of any company that would fit the FinTech world stems way back to March 30, 2005. On that memorable evening, one of the funders of a technology start-up talked about a vision where platforms could connect people who have…

#Money2020 USA: reaching FinTech 3.0

I enjoyed chairing a half day stream at #Money2020 in Las Vegas focused upon breaking news and views. It actually turned out to be more around how banks are partnering with start-ups, with several sessions discussing how the partnership started and how it worked. The first session had Amazon discussing their cloud services. I remember…