Twenty years ago, I was working on re-engineering projects. Most of the time I was getting exasperated because the banks wouldn’t take on the big projects, like the mortgage process, as it went across too many divisions. That’s big risk in their view, as it meant disturbing the structure of the organisation. So, we would…
Someone made an interesting comment about Google this week: banks can attack Google’s soft underbelly. What? Google? Soft underbelly? And banks can attack it? You must be joking. The presenter (Conor McAleavey, Chief Innovatoin Officer with Leveris) went on to outline what he meant and, as he talked about it, I thought there may be…
I’m being asked this a lot as the value of bitcoin and other cryptocurrencies have increased ten-fold in the past few weeks. Good for those who have some. Bemusing for those who don’t. There are a range of factors driving the rise in cryptocurrency prices, particularly the craze for Initial Coin Offering (ICOs). An ICO…
I often think we need a reality check when it comes to digital finance. Many of the pundit analysts and influencers out there believe no one needs a branch visit and that everything can be done remotely on devices. I don’t. I’ve mentioned this many times and, psychologically, customers need the reassurance that they can…
I had an interview with .BANK domain the other day. Here’s how it went … .BANK: In your book, The Future of Banking in a Globalised World, you explore the impact of regulatory change on the banking industry. With the move to less regulation in the U.S. almost guaranteed in the coming years, how should…
I was chairing a conference with various speakers, when Gartner Group stood up and talked about their annual bank survey. They found that of the senior bankers surveyed, 76% don’t believe that digitalisation will affect their business model. Gartner found 76% of banks don’t believe their business model has to change because of digitalisation #MEFTECH…
I recently met a start-up bank. They were depressed. Having submitted their third proposal for the bank, the regulator was still pushing back. This felt familiar. Having seen so many new start-up banks in Britain, I was familiar with the start-up process. It involves hellishly detailed documentation showing effective plans, governance and funding. The first…
Further to my recent trip to Pakistan Business Recorder (their version of The Financial Times) interviewed me in depth about what is happening in FinTech. Here’s what they published: ‘The clock is ticking for Pakistan’s legacy banks,’ Chris Skinner, global fintech expert An independent commentator on financial markets and fintech through his blog, the Finanser.com, Chris Skinner is one…
