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Online Banking is as good as Amazon and eBay

The fourth Foresee online financial services survey came out today, benchmarking banking websites for their engagement and satisfaction with the user.  What it finds is that online banking websites score 82 in overall satisfaction, a 12% improvement since 2003, and the best of the websites for financial services available online.  This is a great score,…

Online Banking is as good as Amazon and eBay

The fourth Foresee online financial services survey came out today, benchmarking banking websites for their engagement and satisfaction with the user.  What it finds is that online banking websites score 82 in overall satisfaction, a 12% improvement since 2003, and the best of the websites for financial services available online.  This is a great score,…

Chris – stop blogging … as SWIFT prove their relevance

I’m in Miami at this cash and treasury show, and chaired a panel focused upon SWIFT and why is SWIFT relevant to corporates? Here’s the blurb about the panel: “SWIFT – It May Be Time You Connected “Companies can use the SWIFT network for a number of transactions including payment initiation. The options for participating…

Chris – stop blogging … as SWIFT prove their relevance

I’m in Miami at this cash and treasury show, and chaired a panel focused upon SWIFT and why is SWIFT relevant to corporates? Here’s the blurb about the panel: “SWIFT – It May Be Time You Connected “Companies can use the SWIFT network for a number of transactions including payment initiation. The options for participating…

SEPA: the Good, the Bad and the Ugly

Earlier this week I attended the launch of a new book, the Future of finance after SEPA. I edited this book and was asked to present a summary of the views provided by the contributors.  Bearing in mind that there are over thirty contributors to this book, ranging from the European Commission to the EBA,…

Are you chewing my cash?

It’s a line that may become a classic, in a similar vein to Robert de Niro’s famous Are you looking at me? from the film Taxi Driver.    Are you chewing my cash?  Why would this line be even remotely notable? Well, there’s a sad little news story on BBC’s website yesterday: Termites feast on…

Are you chewing my cash?

It’s a line that may become a classic, in a similar vein to Robert de Niro’s famous Are you looking at me? from the film Taxi Driver.    Are you chewing my cash?  Why would this line be even remotely notable? Well, there’s a sad little news story on BBC’s website yesterday: Termites feast on…

Back to the Future: PayPal go retro

Is it just me or is the sight of an advert for PayPal in a newspaper a bit like some form of colonic irrigation? I don’t know why, but travelling along on the tube this morning, I saw a half-page advert for PayPal in the free Metro newspaper.  It jarred for two reasons: First, I…

Visa’s IPO strips to the core

Now that Visa have IPO’d and the execs and banks are profiting from the rocketing share price, the firm has decided to push the limits further by stripping their products down to the basics for their latest TV campaign.

Numbers, Part Eleven: Mobile and Cellphones

More numbers, and I was fascinated to see a presentation from O2, the UK mobile service, the other day where they held up a few numbers that are fairly staggering.  In the UK: 15% of people are dumped by a girl or boyfriend via an SMS text message; O2 sold their first iPhone at 6:02…

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