Payments

I often hear the cry that "all banks are the same".  It is true that many banks appear to have little differentiation.  They are all as good or bad as each other, they all appear to compete on rates and rate churn, and they all have little service or product delineation.  As soon as one…

I was looking at mobile finance this week, as we had a meeting to discuss this at the Financial Services Club last night.  In the meeting, Samee Zafur of Edgar, Dunn and Company outlined results of research he has led into mobile finance.  The research was conducted amongst nearly 500 payments professionals, and was a…

Most people think the marketing of financial stuff is as dull as dishwater.  Maybe that’s why the Goldfish are cleaning the waters to allow the fish to swim freely … what am I talking about? Goldfish.  Goldfish is a credit card that’s been available in the UK since 1996. Originally launched by British Gas, a…

Most people think the marketing of financial stuff is as dull as dishwater.  Maybe that’s why the Goldfish are cleaning the waters to allow the fish to swim freely … what am I talking about? Goldfish.  Goldfish is a credit card that’s been available in the UK since 1996. Originally launched by British Gas, a…

My last blog referred to the Wall Street Journal, and I suddenly realised that I could get this stuff for free … what’s happening?  It used to cost me an arm and a leg for a view of the WSJ? Ahhh … they’ve made bits of it free. Must be because so many bloggers out…

My last blog referred to the Wall Street Journal, and I suddenly realised that I could get this stuff for free … what’s happening?  It used to cost me an arm and a leg for a view of the WSJ? Ahhh … they’ve made bits of it free. Must be because so many bloggers out…

So I blog about credit cards not being the major issue yesterday and then realise that it is unsecured debt worth billions.  Just in the USA, credit card debt nears $1 trillion.  Therefore, just to show that it cannot be discounted after all, the Wall Street Journal runs a report yesterday that shows AMEX and…

So I blog about credit cards not being the major issue yesterday and then realise that it is unsecured debt worth billions.  Just in the USA, credit card debt nears $1 trillion.  Therefore, just to show that it cannot be discounted after all, the Wall Street Journal runs a report yesterday that shows AMEX and…

So I blog about credit cards not being the major issue yesterday and then realise that it is unsecured debt worth billions.  Just in the USA, credit card debt nears $1 trillion.  Therefore, just to show that it cannot be discounted after all, the Wall Street Journal runs a report yesterday that shows AMEX and…

Interesting research from Keynote Systems has just been released evaluating website experiences for online banking services in the US and the UK.  The researchers evaluate all sorts of stuff from load handling, response times, average site downtime, brand impact, ease of customer acquisition, customer satisfaction, design and organisation, site impact, ease of navigation and more….