Chris Skinner's blog

Shaping the future of finance

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James Wolfensohn’s vision of 2050

The ACT summit in Edinburgh has had a wide range of speakers of variable quality. However, today’s keynote is one that most people take note of: James Wolfensohn. Wolfensohn is well-known for an illustrious career, including close work with Paul Volcker, the former chairman of the Federal Reserve, and a tenure as President of the…

Government websites hacked so that they install malware

Two interesting stories on hacking this week.  The first is a joke and the second is worrisome. The joke is that we have a race here in London.  The race is to see who can win the vote for Mayor of London this Thursday: Ken Livingstone (Labour) or Boris Johnson (Conservative).  Sorry, that’s not the…

Government websites hacked so that they install malware

Two interesting stories on hacking this week.  The first is a joke and the second is worrisome. The joke is that we have a race here in London.  The race is to see who can win the vote for Mayor of London this Thursday: Ken Livingstone (Labour) or Boris Johnson (Conservative).  Sorry, that’s not the…

Government websites hacked so that they install malware

Two interesting stories on hacking this week.  The first is a joke and the second is worrisome. The joke is that we have a race here in London.  The race is to see who can win the vote for Mayor of London this Thursday: Ken Livingstone (Labour) or Boris Johnson (Conservative).  Sorry, that’s not the…

No more sex and drugs and rock ‘n’ roll

The best story of the week is the leaked email from Der Spiegel of Deutsche Bank’s instructions to employees to give up their sex and drugs and rock ‘n’ roll. As the credit crunch hits, no more market excesses are allowed, with Deutsche’s staff to shave and shower at airports (instead of booking into hotels),…

No more sex and drugs and rock ‘n’ roll

The best story of the week is the leaked email from Der Spiegel of Deutsche Bank’s instructions to employees to give up their sex and drugs and rock ‘n’ roll. As the credit crunch hits, no more market excesses are allowed, with Deutsche’s staff to shave and shower at airports (instead of booking into hotels),…

What Sky TV’s service teaches banks

There are many examples of bad service and few of great service, but when you do find great service you might write about it and when you get bad service you definitely talk about it. That is why various studies say that if a customer has a bad experience they will tell four of their…