I’m at a conference last week and someone says, “I hate the phrase ‘omnichannel’”, and then talked about cloud, big data and more management gobbledygook after dissing omnichannel. Now don’t get me wrong, we all hate buzzwords but I really hate the use of the phrase omnichannel (I call this a phrase, as it is…
Things we're reading today include … Alibaba and Tencent duel over credit cards Britons in the lead with smartphone shopping How your mobile is about to replace your wallet After Mexico fraud, Citi finds other three sets of suspect loans Wall Street average bonus rises 15% U.S. consumer bureau probing firms that link borrowers, payday…
Things we're reading today include … Alibaba and Tencent duel over credit cards Britons in the lead with smartphone shopping How your mobile is about to replace your wallet After Mexico fraud, Citi finds other three sets of suspect loans Wall Street average bonus rises 15% U.S. consumer bureau probing firms that link borrowers, payday…
Every now and again we have a friend provide a guest post. Today’s guest post is from Chris Dunne, Payment Services Director, VocaLink: Many of us have been enthusiastic participants in the destruction of well-known businesses over the past few years as we move from buying physical goods in physical stores (books from Waterstones) to digital goods…
Every now and again we have a friend provide a guest post. Today’s guest post is from Chris Dunne, Payment Services Director, VocaLink: Many of us have been enthusiastic participants in the destruction of well-known businesses over the past few years as we move from buying physical goods in physical stores (books from Waterstones) to digital goods…
In answer to yesterday’s question about How many banks are driving blind?, it’s about 20 percent. This is because, as mentioned earlier, I’ve been involved in a great deal of debate this week about liquidity and leverage ratios and the quality of data, the divide between Europe’s regulators and the banking system and the challenges of conflicting…
In answer to yesterday’s question about How many banks are driving blind?, it’s about 20 percent. This is because, as mentioned earlier, I’ve been involved in a great deal of debate this week about liquidity and leverage ratios and the quality of data, the divide between Europe’s regulators and the banking system and the challenges of conflicting…
Building on yesterday’s chat about London versus Europe, there’s more to this than initially meets the eye, as it’s also Europe versus Banks. That’s the real thing here, and it’s a political agenda rather than a market based one. The politicians are all conscious of their short tenure in their parliamentary seats and want to…
Building on yesterday’s chat about London versus Europe, there’s more to this than initially meets the eye, as it’s also Europe versus Banks. That’s the real thing here, and it’s a political agenda rather than a market based one. The politicians are all conscious of their short tenure in their parliamentary seats and want to…
Last week, when delivering his announcements of Royal Bank of Scotland’s continuing losses (£42 billion worth since 2008 and £8.2 billion last year alone), Ross McEwan said that the bank is “the least trusted company in the least trusted sector”. Wrong. First, RBS is not greatly trusted but some of their brands are. According to…
