Blog Index
The Finanser’s Week: 2nd April – 15th April 2012
Following an Easter Break, our biggest stories of the past fortnight are … Never mind the channels, here’s the b******s Apologies but it’s that time of year where my nerve endings jangle with tension as I get into another crappy debate about multichannel strategies. “We’ve got our contact centre, then there’s our internet banking division…

The Finanser’s Week: 12th March – 18th March 2012
Our biggest stories of the week are … Contactless payments are already past their sell-by date Spent most of this week at a payments conference. The theme was relentlessly around mobile payments, as this area of the market has truly kicked off as a major focal point for banks, telecommunications firms, retailers and merchants. There…






























