The Finanser LogoThe Finanser Logo

Chris Skinner's blog

Shaping the future of finance

Case Studies

Lessons from leaders: Satya Nadella, CEO, Microsoft

Twenty years ago, I was doing a lot of work on business transformation and business process re-engineering (BPR). Most of the firms didn’t do transformation and viewed it as too risky. Instead they went for BPR for BPI … business process improvements. Incremental benefits rather than radical results. That was okay, but I found it…

Doing bad for society and the planet (an Earth Day banking update)

I’m not a particularly political person. Opinionated yes. A little bit right and little bit left, maybe. Not necessarily a centrist, true. And I try to avoid writing about politically motivated movements on this blog, except when they impact the banking industry. And today is one of those days. Continuing on the Earth Day theme…

EQ Bank, Canada: a customer-obsessed bank

A few years ago, I was invited to talk with Equitable Bank in Canada about digital banking. Since then, they’ve launched their digital bank called EQ Bank. So I was pleased when Simon Wahl, who heads up marketing at Flinks, sent me a podcast interview with Andrew Moor, EQ Bank’s CEO, along with a transcript…

Is the branch dead?

A regular discussion of mine has resurfaced in recent days: is the branch dead? Why it has returned is due to the announcement of Santander closing a fifth of its UK branch network: The Spanish-owned bank, which has one of the largest high street networks in Britain, will shut 140 branches, leaving 614 after the closures, which…

The untold story of Stripe

Wired are really good at writing long, wordy essays on things they find of interest. I enjoy them, but not everyone has half an hour to read their musings. Therefore, as it covers my favourite FinTech firm Stripe, here’s a 1,500 abridged version of their 16 page, 5,000 word original (which you can read here)….

In China, buy the wrong things and go to jail

As I travel around, I find different cultures fascinating Some are open, some are closed; some are welcoming, some are distrusting; some feel comfortable, some feel weird; some feel nice, some feel strict; and so on. A lot of the feeling you have about a country is a mixture of media headlines and language challenges….

Which banks do ‘get IT’?

I’m working on my next book already. Digital Human only came out a few months ago, and here I am off already on a new one. I’m not going to share too much about it yet, as it won’t come out for two years, except to give you some clues on its themes and content. The…

Today marks ten years since Lehmans collapsed and the GFC started

It’s September 14. It’s exactly ten years since Lehman Brothers collapsed. It’s ten years since the touchpaper was lit that sparked the Global Financial Crisis (GFC). It’s exactly ten years since I landed in Vienna for Sibos 2008 on Sunday, September 14 2008, to find voicemail after voicemail asking for commentary about the crisis. Lloyds took…

China’s blood on the carpet in P2P lending

One other thing struck me as the discussions fired away in Shanghai at Lang Di … is China going to haemorrhage and bring down the world’s financial systems … or is that just what the Western media would like us to think? The reason I raise it is that I see almost every day in…

Best Financial Services Blogger

Chris’s latest book

Chris Skinner’s ‘Digital For Good’ Book Launch Event – CFTE

Global Awards

Best CEO of the Year UK 2022

Best Digital Finance Provider of the Year UK 2022

Best Financial Markets Adviser of the Year UK 2022

Portal to the Knowledge Base of the Financial Services Club UK 2022

Financial Markets Advisor of the Year UK 2022

Corporate America Today Annual Awards

Best Financial Markets Adviser of the Year UK 2022

Portal to the Knowledge Base of the Financial Services Club UK 2022

Financial Markets Advisor of the Year UK 2022

Nominee of MAD33 2021

Kids creating the future bank | TEDxAthens

Join me on Linkedin

Follow Me on Twitter!

UK’s most influential person in technology

Captain Cake and the Candy Crew

Captain Cake Winner of a Golden Mom’s Choice Award

TWO-TIME WINNER OF A MOM’S CHOICE GOLD AWARD!

TheNextWeb – #tnw

Learn more about Chris

About Chris Skinner

Digital Bank Presentation

Digital Bank, May 2014 from Chris Skinner

Alex at the Financial Services

Gaping Void's Hugh MacLeod worked with the Finanser

Featured Articles

Must Read Articles