I really enjoyed the presentations in Oslo, particularly the case studies by Nordea and ValYou. Nordea spoke about their experiences with social media usage. This, in itself, is fascinating as just a few years ago no bank spoke about social media in finance. Now, I am building case studies about …
Read More »Nordea’s use of Facebook and social media to engage their customer
I really enjoyed the presentations in Oslo, particularly the case studies by Nordea and ValYou. Nordea spoke about their experiences with social media usage. This, in itself, is fascinating as just a few years ago no bank spoke about social media in finance. Now, I am building case studies about …
Read More »A quick check on social banking in Britain
I’ve written lots about USAA and First Direct as leaders in new media. Both are financial firms without branches and both are loved by their customers. The key thing that differentiates both institutions is that they recognise they exist as a remote engagement and hence truly understand the art of …
Read More »The state of RBS: a ghost of banking past
Just been reviewing the results of Royal Bank of Scotland and, unsurprisingly, it’s the ghost of banking past. Royal Bank of Scotland (RBS) has reported its sixth annual loss since it was rescued by the UK government in 2008. The bank's pre-tax loss for 2013 was £8.2 billion (£5.28 billion in …
Read More »The state of RBS: a ghost of banking past
Just been reviewing the results of Royal Bank of Scotland and, unsurprisingly, it’s the ghost of banking past. Royal Bank of Scotland (RBS) has reported its sixth annual loss since it was rescued by the UK government in 2008. The bank's pre-tax loss for 2013 was £8.2 billion (£5.28 billion in …
Read More »Why you might love Goldman Sachs
It’s over five years since the Global Financial Crisis (GFI) began, and the regulators woke up to the fact that a small number of banks had become Systemically Important Financial Institutions (SIFIs). Ever since, the powers that be have been working to prune, reshape and restore confidence in the system …
Read More »Why you might love Goldman Sachs
It’s over five years since the Global Financial Crisis (GFI) began, and the regulators woke up to the fact that a small number of banks had become Systemically Important Financial Institutions (SIFIs). Ever since, the powers that be have been working to prune, reshape and restore confidence in the system …
Read More »Will Cyprus become Bitcoin’s global financial centre? An interview with Jon Matonis of the Bitcoin Foundation
As mentioned in the previous two blog entries: Why governments will fail to block the emergence of cryptocurrencies such as Bitcoin What can you buy with a bitcoin? (we have a whole Bitcoin section on the blog if interested) Jon Matonis, Executive Director with the Bitcoin Foundation, spoke at our …
Read More »It’s a wonderful digital life … if you’re a digital disruptor
I recently had an epiphany. It was not painful, but it was enlightening. The realisation occurred to me as I looked at this chart from Zopa: It’s an interesting chart, especially the hockey stick rise in funds transferred as the financial crisis hit, and relates to a recent headline in …
Read More »It’s a wonderful digital life … if you’re a digital disruptor
I recently had an epiphany. It was not painful, but it was enlightening. The realisation occurred to me as I looked at this chart from Zopa: It’s an interesting chart, especially the hockey stick rise in funds transferred as the financial crisis hit, and relates to a recent headline in …
Read More »#AskJPM? No way … JPMorgan’s social media disaster
JPMorgan had this great idea this week: to host a twitter Q&A using the hashtag #AskJPM. It’s a #TwitterTakeover: We'll host our 1st live Q&A on leadership & career advice w/a leading $JPM exec on 11/14. Use #AskJPM to submit a Q — J.P. Morgan (@jpmorgan) November 6, 2013
Read More »#AskJPM? No way … JPMorgan’s social media disaster
JPMorgan had this great idea this week: to host a twitter Q&A using the hashtag #AskJPM. It’s a #TwitterTakeover: We'll host our 1st live Q&A on leadership & career advice w/a leading $JPM exec on 11/14. Use #AskJPM to submit a Q — J.P. Morgan (@jpmorgan) November 6, 2013
Read More »Are you a complete Wonga?
Today’s news in Britain is all about payday lenders once more due to a grilling of Wonga in front of a Parliamentary Committee yesterday. It’s amazing the emotions such lenders activities ignite. They make politicians and the media angry because they charge high interest rates … and yet they make …
Read More »Mobile payments gorillas are already out there
It’s getting crowded out there in the mobile payments space. After years of inactivity, everyone’s woken up to the opportunities out there, not the least PayPal. PayPal did nothing in mobile through the 2000s, and I worried they were missing a huge opportunity to grow their business. In fact, being …
Read More »Mobile payments gorillas are already out there
It’s getting crowded out there in the mobile payments space. After years of inactivity, everyone’s woken up to the opportunities out there, not the least PayPal. PayPal did nothing in mobile through the 2000s, and I worried they were missing a huge opportunity to grow their business. In fact, being …
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