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Shaping the future of finance

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Is a cashless world OK?

There has been a movement over the past years to create a cashless world. Is that OK? It’s debatable. One of the big things about cash is that it represents society. In Europe, the euro notes mark major landmarks; in the UK, the bank notes recognise major figures from Britain’s history; in the USA, legends…

When the network fails, what do you do?

I was driving to pick up my dog the other day from his kennel stay. We had been away on a holiday and the dog was booked into his doggie hotel. Halfway there, and being purely reliant on digital maps, the maps stopped navigating. Maybe I lost the signal or maybe there was no signal…

Why is Coca-Cola important?

It’s a little known fact that Coca-Cola was launched as a way to relieve the anxiety of change, but it’s true. Coca-Cola’s unique formula was developed to replace the addiction of Victorians to morphine and opium. The question is: why were Victorians addicted to morphine and opium? The answer is: the pace of change. Victorians…

Have we created Generative Finance yet?

Question: Have we created Generative Finance yet? Answer: No. Everyone has been talking about Generative AI for the past year or so, particularly after ChatGPT and OpenAI hit the market … and yet a lot finance is still really dumb. Where is the intelligence in finance? And, when we do get AI integrated with finance,…

Is technology making our lives better or worse?

I had a debate around the enshittifying dialogue the other day. At dinner with an executive from a Big Tech firm, he said that our world is made better with technology, not worse. So, I asked him to give me five examples of how it makes our world better. Here’s what he came up with….

My top 5 tips for fintechs and finance

I was interviewed the other day by Jason Hartman for Authority magazine for some top tips for fintechs and finance. Worth a read but it you cannot be bothered clicking, here is the interview! As part of my series about the “How to Navigate and Succeed in the Modern World of Finance”, I had the pleasure of…

Regulating intelligence

There are many questions about how we can regulate artificial intelligence, and these grow every day. With deep fake voices and faces, anybody could be convinced to give away their money, bank details or more. How do you regulate AI? To illustrate a basic form of AI, I asked Deepmind to create a video about…

3 out of 5 frauds come from Meta

Appearing in a Parliamentary session the other day, Woody Malouf, Revolut’s head of financial crime, said Meta platforms were “being used as a hotbed for scams” and estimated that 3 out of 5 scams are being generated by Facebook, Instagram and WhatsApp I’ve no idea about your experience but my experience is that anything I…

How old banks are responding to challenger banks (research report)

I got an interesting research report from Economist Impact the other day, commissioned by Temenos. Usually I ignore such emails and updates, but this one was interesting as it’s focused upon how traditional financial providers are competing with challengers like Monzo, Starling, Bunq and Chime. According to the study, “Challenging the challengers: Europe’s banks face…

Why Big Tech giants are enshittifying our lives

I’ve just finished a very long and fascinating read by Cory Doctorow in The Financial Times, talking about how the Big Tech giants have turned our world to shit. He calls it the enshittification process. The process runs in four stages: they claim platforms are good to their users: don’t be evil; making the world…

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