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Shaping the future of finance

Digital Bank

Can banks meet the needs of government and the people?

I did a search of “Jamie Dimon” the other day, and was intrigued by the results. It reached everything from how cryptocurrencies are dangerous to Jeffrey Epstein, the late sex offender connected to everyone from Prince Andrew to Jes Staley, formerly with JP Morgan and CEO of Barclays. The search made me realise how much…

Who’s afraid of big bad AI?

I am getting more and more blown away by AI these days. Not only is ChatGPT able to write my blogs, but relationships are now run by deep fake robots. In a recent experiment, the US medical council did a blind test of patient treatments, where patient questions were answered by human doctors but, also,…

Ethics and finance … how do they align?

I was asked for an interview the other day by Sonya at Machinelab Venture and decided to say yes. It gives you a good view of me. So,here we go … Can you tell me a little about your background?  I took a degree in Management Sciences and joined IBM way back when. After a while,…

Why digital transformation fails

I got a nudge that my good friend Jim Marous had just published a new report, sponsored by Qorus and Infosys Finacle. 💯 Jim Marous states that: “innovation is important in banking because it drives growth, allows organisations to stay competitive, and helps solve complex problems in an ever-changing world.” Jim surveyed a range of bankers…

Should Apple buy Goldman Sachs?

If you haven’t noticed recently, Apple has been making moves into money. They started with a partnership with Goldman Sachs to launch a credit card. More recently, they’ve launched Apple Pay Later, their BNPL (Buy Now Pay Later) service, and then a savings account offering 4.15 percent interest, 10x the national average in the USA….

The positives of being artificially intelligent

I often use this headline: An AI Completed 360,000 Hours of Finance Work in Just Seconds in my presentations. The story is about JPMorgan who automated the checking of commercial contract wording. The AI machine they deployed was so effective at saving time that they could layoff 1,500 lawyers. Is that a good thing? Equally,…

The main uses of AI in banking

The banking industry has always been at the forefront of adopting new technologies to improve its efficiency, effectiveness, and customer experience. In recent years, Artificial Intelligence (AI) has emerged as a game-changer in the banking sector, transforming various aspects of banking operations, from customer service to risk management, and driving significant changes in the way…

How far are we from a world with only robots?

Some predict that, in the near future, the world will be run by AI robots, even Liverpool football team! The thing about AI is that it is only as good as the input it is given. For example, ChatGPT couldn’t give answers to any questions you ask it, without those answers being previously written by…

Are you who you say you are?

As an advocate of digitalisation, I am finding myself more and more conflicted these days. Apps don’t work; settings change; updates mess up my services; processes break and cannot be repaired without a reset; I can’t make a payment as there is no WiFi or mobile data; I can’t get home as FreeNow and Uber…

FinTech and the Future of Finance [World Bank report]

The World Bank released a free report the other day titled: FinTech and the Future of Finance. It’s an interesting read and I was going to summarise it, when I discovered on LinkedIn that my friend Richard Turrin had already done the job. Here you go: “The World Bank” delivers a great read on fintech and…

Intelligent Money: Our Future Is Where We Do Not Think About Money, As Our Money Thinks For Us

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