Digital Bank
The niche market banks and fintechs are missing
Thing is, when it comes to inclusion, what financial products would you create for people who are blind, deaf, have lost limbs and more? I’ve seen people debating this point over the years, but I haven’t seen much done. Talking ATMs with brail numbers is about it. Thing is, as mentioned yesterday, this is a huge market…

15% of the world’s population has a disability
15% of the world’s population has a disability. According to the Return on Disability Group, this consumer population is bigger than China and accounts for $1.9 trillion in disposable income. That makes me wonder why banks and companies don’t focus upon them more. Interestingly, seeing the Paralympics coming up, disabilities like losing a leg are…

What about maybe? Banks, challengers and neobanks are failing customers …
I was thinking about things that are not being dealt with by banks or fintechs. Surprisingly, there are many things that come to mind: real-time proof of identity to avoid freezing of accounts multiple verifications of a payment to ensure you send to the right person’s account better use of FaceID and similar biometrics to…

Banking on the game
This is a guest post by Matthias Kroener, a Bavarian who created Fidor Bank and then disappeared into the depths of gaming. Banking on the game The difference between gaming and gamification in banking Back in 1994, when I founded Direkt Anlage Bank (the first European discount broker) with a number of colleagues, it was…

Design for a business on Mars
I just saw someone talking to their challenger bank about paying in a cheque. The bank asked: what’s a cheque? I feel the same. In fact, these days, it’s kind of getting challenging to imagine: what’s cash? In fact, these days, it’s difficult to consider: what’s paper? You might say I’m being daft, but my…

Human-first, NOT digital-first
In a conversation today, I started discussing digital transformation in depth and found we were talking about digital as though that was the point. It made me wake up, as digital is not the point. Business, connectivity, relationships is the point. When we discuss doing everything online, converting to open systems, transforming to be digital…

Are auditors worth it?
Talking about enforcing the system, I’m reading the Financial Reporting Council’s annual report about auditors of banks. Yes, I am that sad. The report notes that, across the UK’s seven biggest auditing firms, almost 30% of all bookkeeping was below par. It makes you wonder how they get away with it. What interests me here…

























