Digital Bank

I just got back from Russia recently where I was interviewed by one of their leading journals. The journalist had read Digital Human, and took a very Russian take on it. His first question was along the lines of: if we are automating so much, then the people who own the robots will get richer…

I haven’t given away my slides and presentation for a while, as it’s part of my unique armoury, but I’m bored with my latest slide deck so here it is.  Open Banking Strategy and Business Model from Chris Skinner And just in case it doesn’t make sense, here’s a video me presenting it. …

In a final write-up on leadership, there was a fantastic presentation about the lessons DNB had learned in trying to make digital change happen. Solveig Hellebust, Group Executive Vice President for People & Operations at DNB or, as she called it, POP, talked about the five things that make the difference. These are the lessons…

Another interesting factor in leadership is communication. When I ask people who they think are great leaders, they often name people like Steve Jobs, Barack Obama, Nelson Mandela, Winston Churchill and more. What is common in all of these names is that they are great orators. Their speeches are marked in history, and often cited…

I’m likely to be blogging about leadership all this week, as that was the theme du jour of our Nordic Finance Innovation meetings in Copenhagen and Oslo last week. Saxo Bank, DNB, Danske Bank, Nordea and more were discussing the challenges of digital transformation and the leadership challenge, and I’ve already started this series of…

I was in the middle of a conversation about how to change the bank, when we started talking about the boardroom issue. As many of you will know, I often reference the fact that, according to research, over nine out of ten bank boardroom members have never had a job in technology. How can you…

Something happened to me this week that made me think of big bank friends. It’s a different industry and one that, last month, I said we could learn from:the airlines. So, here’s a sobering, learning lesson. I’m a gold member of most airline networks, having flown Star Alliance and One World for years. I’m a British Airways…

I’m regularly asked why I don’t think banks are doing digital yet, and my answer consists of a series of steps. First, does the banks’ leadership team talk about digital, digital banking, digital investment and digital transformation? Invariably, all bank people tell me yes. OK, second, has the bank actually made any visible changes to…

The 11th of November. 11 November. 11/11. Not 9/11 or 5/11. 11/11. For Europeans and Americans, 11/11 means the end of the First World War. The Allies sat down and signed the Armistice Agreement with the Germans at 11:00 (Paris time) on 11th November, 1918, in Compiègne and ended the War. Poland reappeared as a…

Twenty years ago, I worked on a strategy for the future of banking. My conclusion was that banks would merge with telecommunications firms and become hybrid institutions. Twenty years later, it hasn’t happened. But will it? It was interesting because way back then I worked for NCR which was owned by AT&T. AT&T, a telecommunications…