Digital Bank
The Amazonisation of Banking
Last week, our good friend Dave Birch posted a great blog about the Amazonisation of Banking, most of which I agreed with. So I asked Dave if I could repost it here and he said “yes, of course”. Thanks Dave. Enjoy! The Amazonisation of Banking… …is very different from Amazon being a bank A while back, the…

(Some) Big Bank CEOs believe that banks must reincarnate or die
It’s interesting to hear bank CEOs talking about the threat of technology to their business, and the fact that more and more CEOs are talking about it. Jamie Dimon and Francisco Gonzalez of JPMorgan and BBVA were the first to start the call to action five years ago. Jamie talked about Silicon Valley eating the…

Why banks fear core systems change
I was listening to a group of CIOs talking about legacy systems change the other day. One said that it doesn’t matter how old the systems are; it’s all about whether they are maintainable and fit-for purpose. I kind of agreed with that, although I cannot think of any silo-based, product-focused, fifty-year-old, batch-based system that…

Bank reincarnation: the best way to become a digital bank
There was an interesting discussion at #Money2020 about Business Reincarnation. It’s a rather dramatic term, especially if you don’t believe in reincarnation, but it does help visualise the idea. Like a Phoenix from the ashes, a bank needs to die and reincarnate itself to survive this digital revolution. This theme came up several times. In…

Who has the best digital offer in the UK: challenger or big banks?
I just found a really interesting analysis of the state of mobile banking in the UK which, if you bear in mind has lots of new challenger banks, makes for interesting reading about features and functionality of Monzo versus N26 versus Starling versus Atom and so on. It’s almost as good as 11FS’s Pulse, where…

America versus Europe and the fight for truth in data
I met a Washington insider this week. During the banter, I mentioned how much better the European authorities are at beating up the US tech giants than the Americans. This is illustrated well by the recent New York Times feature on Margrethe Vestager, Europe’s competition commissioner. Ms. Vestager, 50 and a native of Denmark, is…

I found a troll!
I got called out in one review of my new book Digital Human calling it a “futurist’s wet dream”, which I thought was a bit much. The reviewer doesn’t work in finance, didn’t like my views on science fiction becoming science fact, didn’t buy into the revolutions of humanity and felt the book was confused….

Are you changing the bank or just sucking-up to the CEO?
Another day talking culture, leadership and change for digital, and a fascinating review of the five things banks mess up when considering partnering. This presentation was from the Chief Digital Officer (CDO) of a major European bank. The presentation was titled How not to screw up my next partnership – 5 lessons we learned, and…

#Money2020Europe Day Two: Don’t mess with my data
My second and last day at Money2020 Europe was packed with networking, meetings, panel discussions, private events and more. Throughout the day, the themes of the first day kept bubbling over. I guess it was typified with the comment that the CEO of TransferWise announced how happy they are to be partnering with banks. This,…


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