Digital Bank

I’ve blogged quite a bit about adapting to change lately, and will continue to do so as banking-as-usual (BAU) is not an option. It’s similar to standing in the middle of the road. If you stand there for long enough, you’ll get run over. This is as true in banking: if you stop changing, you…

Banks need to make money on new products and services, from things that don’t exist yet, in the same way that children will need to find jobs that don’t exist yet. You may not have seen it, but it is estimated that two-thirds of the jobs of the future are yet to be created, and…

Merry Christmas and a Happy New Year everyone. That’s 2017’s blogging over for me. Back on January 2, 2018, with more news about my new book coming out in March, Digital Human. A few comments: “Skinner presents a compelling vision of the future of financial services expertly set in ten-thousand years of historical context” Jesse McWaters, World…

I was moderating a panel discussion about Open Banking and the panel’s opening was some research presented by Steve Ogborn and Benedict Ireland of the Unlimited Group. The guys said that only 9% of consumers had heard of Open Banking. That means 91% had no idea what it was. Even when it was explained to…

I often talk about faster horses and how banks think digital is doing banking cheaper and faster. It’s all about efficiency and effectiveness. So, I was asked the other day: where is the car? After all, it’s easy to call out banks for doing banking as usual but, if I cannot show them a car,…

Despite there being many capable women in banking, finance and technology, it is surprising how few are at the top of the companies I talk about. Most FinTech start-ups I refer to are run by young men, whilst most banks are run by old men. Where are all the women? Funnily enough, this is a…

I’ve recently noted a number of reports about Open Banking, with many published recently due to its imminent arrival on January 13, 2018. Source: IBM As can be seen, we have several different groups working on Open Banking. There’s the Payment Services Directive 2 (PSD2) with Open APIs for payments, Open Banking regulations which are…

I recently  presented in Miami and BBVA were kind enough to summarise what I said so … here is their summation. Financial services of the future will be open sourced and real-time Chris Skinner closed Latin America’s top ‘fintech’ meeting with a prognosis: The financial services of the future will be open source and real-time…

For many years we have had discussions about bank branches and a branchless future. I personally don’t believe in a branchless future, but many do. And yes, there are many branches disappearing, much to the annoyance of those who lose that physical store. For example, America still has a large number of branches (32 per…

I wrote about the fact that digital transformation does not create greater shareholder value … yet … and then DBS announce that they are the first bank in the world to demonstrate the link between digitization and shareholder value creation on November 17. Interesting, as I blogged about this on November 16, inspired by an article…