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Digital Bank

Which big banks are most digitally ready?

I shared this list of banks that are supposedly the most digital of the large players on twitter the other day: Banco Santander Bank of America Barclays BBVA BNP Paribas Citi DBS Bank Deutsche Bank HSBC JP Morgan Chase RBS Société Générale UniCredit Wells Fargo People came at me, stating that it was a biased…

A unified model of banking the unbanked

As mentioned yesterday, I always get a new take on life when I come to Africa, and this visit is no exception. I’m chairing conferences where a range of start-ups, telco’s and banks are talking about their experiences and views. Halfway through the dialogue, a lightning bolt cracked through my forehead. Not literally obviously, that…

The real financial plans of the tech titans (#GAFA #BAT)

In my blog yesterday, I talked about the technology titans being liked and potentially trusted with money, but I still don’t think they will open full-service banking. Instead, I think they will focus upon full-service information. The reason I say this is that they don’t want to be banks, it is not core, but they…

Trust in banks is NOT the same as trusting banks

I recently blogged about the Edelman Trust Barometer, which makes clear that technology firms are trusted the most and financial firms the least. This is misguided however, as we need to think about who trusts them with what. Consumers trust technology firms not to abuse their data? Hmmm. Consumers trust technology firms to be truthful? Hmmm….

#GAFA, #BAT and #BBVA

I spotted two stories about BBVA that appeared yesterday. The first was in the Financial Times with BBVA Chairman Francisco Gonzalez asking the G20 to take action against the big internet firms, saying “authorities [need] to bring order to this massive change” that could “pose risks to financial stability”. He warns that groups such as…

Even with a bribe, no one switches their bank account

I was intrigued to see the latest account switching numbers for the UK. Switching has been a focus of the Competition & Markets Authority, regulators, government and more, and yet promoting people to switch is not working. According to the latest stats, there are around 70 million deposit accounts across the UK, with the average citizen…

The young visionaries changing banking

I’ve talked a lot about how young visionaries are re-shaping the financial industry. John Collison was 19 when he founded Stripe with his brother Patrick, and Ollie Purdue was 21 when he dropped out of university to found neobank Loot. In fact, there are many innovators under 30 out there, as highlighted last week by Forbes…

e-Estonia, a country full of e-Everything

I visited Tallinn towards the end of last year. If you’re not familiar it’s the capital of Estonia, a country that is the most advanced digital economy in Europe. This all began due to a hack ten years ago, when intrepid Russians were commissioned to destabilise the country’s economy. This hack led to Estonia rapidly…

Why I like Turkish banks

Just before Christmas, I was interviewed by a Turkish magazine about the future, Turkey and fintech. I thought it might interest folks to share it here … When you wrote your first book about fintech – little was known about it. How much has that changed and have your predictions so far come true? Things…

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