Digital Bank

I was struck by some commentary with John Cryan, the CEO of Deutsche Bank, over on Bloomberg. The article is talking about the wild ride he has had since taking over the helm of the bank which had formerly been run by two CEOs (Juergen Fitschen and Anshu Jain). He knew when he took over…

I recently appeared on an interview with Salesforce’s LeadingEdge webcast. Afterwards, they picked out 12 statements I made that they thought particularly noteworthy, so thought I would repost them here: 12 Noteworthy Quotes on the Future of Banking The digital revolution is fundamentally impacting every industry across the board, and banking is no exception — in…

There’s an old joke about the guy who’s lost driving in the countryside who stops to ask a pedestrian how to get to the city.  The pedestrian replies: “oh, if you want to get there, I wouldn’t start from here”, and this is exactly how banks feel today.  They want to get to the nirvana…

One of the presentations I particularly enjoyed at the EFMA meeting was from Gürhan Çam, Senior Vice President- Digital Banking at DenizBank, Turkey.  You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there is the fastPay Wallet.  With fastPay you can do send…

I just attended an EFMA conference where the opening presentation talked about the most innovative banks in the world. They may or may not be, you can decide, as I’m posting some of their stories here.  These are the ones I quite liked, so it’s not exhaustive. See what you think … Capital One Skill for…

One company that is seeking global domination is Ant Financial. The company has an open stated intention to reach two billion users by 2025.  The way in which they’ll achieve that is through local partnerships, and many of those have been started already: Ant Financial invests in Thailand’s Ascend Money as part of global expansion…

I got to thinking about yesterday’s post on humanity in part due to a discussion of global banking.  Global, universal banking was the mantra of the 2000s and HSBC, Citi, Bank of America, BNP Paribas, Deutsche and more were all jumping on the bandwagon.  After the global financial crisis, they all jumped off it again,…

Building on yesterday’s blog, Money2020 has an official Money Magazine to go with the European show, produced by Norfico.  I was picked as one of a few commentators to talk about what’s going on in the world and was featured in the magazine, which you can find and download here. Anywho, for blog purposes, I…

The British Bankers’ Association released their The Way We Bank annual report last Thursday. It was interesting. Here are the key highlights: Over the past five years customers’ activity on banking apps rocketed by 354%, with apps now an increasingly popular way to access current accounts rising from 21% of access in 2012 to 61%…

After my blog yesterday, about banks having to move from being control freaks in a proprietary operation building everything to becoming collaborative partners in an open marketplace curating everything, I was asked: “how do you make money out of curation?” It’s a good question, as marketplace curators make money very differently from proprietary product providers. …