Digital Bank

Mid-way through #money2020 and in my fourth back-to-back chat about Fintech and leadership and core systems renewal and machine learning and and and … I am suddenly taken back to my roots.  My roots are firmly in data.  I guess that’s because I started in technology looking at office automation and workflow, process re-engineering and…

It’s the end of the first full day of Money 20/20 2016, and it’s been a mixed day starting with a surprisingly packed room for my discussion with Moven, Simple and ING about digital banking. The story of the fish seemed popular (see last week’s blog). Banks are like this fish. @Chris_Skinner #Money2020 pic.twitter.com/iHsR6PiQY7 —…

I spotted a lengthy, but very insightful post, on LinkedIn the other day by Ben Robinson, Chief Strategy and Marketing Officer for Temenos.  I don’t usually highlight such pieces, but felt this worth replicating here, and Ben kindly agreed.  Enjoy … Four banking business models for the digital age Digitization of the banking industry is…

A final comment on leadership for digital transformation.  I was in a conversation with a bank yesterday when, half way through, the senior chap there said “look Chris, we’re a 300-year-old institution, things change but not that fast”. 300 years old. Wow. They were actually established in the 1600s. That was just after the Great…

It’s intriguing to find more and more banks creating digital heads.  I meet them regularly, I’m the digital head of retail banking; I’m the digital head of retail business banking; I’m the digital head of the investment bank; I’m the digital head of our transaction banking business; I’m the digital head of our commercial bank;…

My presentations change every day, but I got a great new slide to illustrate the burning platform that banks sit upon.  This is the one I was blogging about yesterday, and the one area I blog about incessantly (so much so that I bore myself). But there is a burning platform in all banks, and it’s…

I’ve spent decades preaching transformation and the easiest way to shut me up is ask: Where’s the business case? This is the question normally asked by the mealy-mouthed cynical financial controlling banker in the audience … They want the spreadsheet showing the cost-benefit analysis and return on investment figures.  The problem is that, as anyone…

I’ve been talking the internet of things for a while as, after all, The ValueWeb is the internet of value that underpins the internet of things. A key concept of the internet of value is how it supports your television, car, fridge, shoes, phone, computer and your partners’ and chidlrens’ things to buy and transact. …

I was thinking about not sharing this info but hey, as you are good enough to read my blog … here’s the bottom-line on digital disruption (ed: oh no, Chris said the D-word!). There’s a slide that’s been doing the circuit for a while.  It comes from Visual Capitalist, and charts the change in the world’s…

One of the commonest questions I’m asked is whether the bank should just launch another bank, rather than trying to be digital and convert the existing bank.  The idea is that the new bank will have no legacy, no constraints, can develop from a clean sheet of paper and be the bank’s very own challenger…