Chris Skinner's blog

Shaping the future of finance

Digital Bank

How do you manage your digital death?

I just completed one of those things that none of us like doing, making a will. I recently had a major change of circumstances in my life, and decided that I should make appropriate updates and provisions. After all, who gets my Batman and Spiderman comics? Anyways, it’s been bugging me for a while that…

What is the worst thing a bank can do?

Banks are trusted guardians of our money. As long as our money is safe, then we trust them. It’s when our money is breached or lost that banks misbehave, which is why the 2008 financial crisis was so concerning. The run on Northern Rock and Bear Stearns were terrible moments but, in either case, neither…

The bank’s view of Open Banking

Another conversation about Open Banking, and an interesting point was raised by one bank. They said that they had been mapping financial moments – getting married, buying a house, having a baby, crashing your car, etc – and had started to reimagine the whole customer experience in those moments using APIs. A good example was…

Digital smartphone banking is used by 97% of Asia’s developed market consumers

Over the weekend, I received a couple of interesting emails about things happening in Asia. The first is a translation of an announcement from the People’s Daily, the most official newspaper of the Chinese Communist Party, discussing digital currencies. The article is fairly high level and makes no commitment to regulate, deregulate or commit to…

Lloyds and JPMorgan: a tale of two strategies

It’s interesting looking at banks’ strategic updates and how integral digital is to everything in the banks now. Now I don’t have time to read all of these updates and reviews, but two did catch my eye recently: Lloyds Banking Group in the UK and JPMorgan Chase in the USA. Lloyds’ CEO’s presentation was titled:…

Digital banking? Isn’t that just an app?

I meet a lot of senior executive teams of large banks. Some are visionary, many are committed and a large number understand that life is changing. Few understand how. I talk to them about the fintech world of change and how millennials are reshaping banking, from Stripe, started by two brothers who were 19 and…

Cash should be in a museum

I have many bad habits. The main bad habit is collecting. I collect lots of things. Old comics, old books, old people. Well, maybe not the last one, but one of my really bad habits is collecting money. I have this thing that I call the money museum at home, and in the museum are…

AI and Best Execution: the Investment Bankers’ Dream Team

I don’t often blog about investment banking as it bores my readers who are cool and trendy retail bankers and geeks, mainly, but keep coming back to this article about JPMorgan’s Best Execution AI engine, LOXM. LOXM’s job is to execute client orders with maximum speed at the best price, by using lessons it has…

The innovator’s view of Open Banking

I hosted a dinner focused upon Open Banking recently and what it means to FinTech firms and start-ups. There were no bankers at the table, but a lot of firms who consult, provide systems or are deploying new businesses in FinTech at the table. The general consensus around the table is that Open Banking is…

The Big Digital Banks: JPMorgan and Goldman Sachs

I was having a chat about Artificial Intelligence (AI) in banking the other day. It was an interesting conversation, although most of the examples were for customer service via Chatbots, which doesn’t impress me much. I know that systems like Erica, short for Bank of AmErica, are up and running to make life easier, but…