Digital Bank

I just finished presenting on Digital Bank strategies and Fintech, and was asked a wide range of questions: How do we transform our legacy structures? What is the biggest obstacle to becoming a digital bank You mention partnerships but all cooperative structures failed in the past, how can we succeed in the future? Can you…

I’ve heard a lot of talk this morning about Big Data at a conference here in Barcelona, and had a realisation half way through.  The conversation was all about the move from mass markets and customer segmentation to the market of one and peer-to-peer personalisation.  In other words the deep data mining demanded by Don…

I’ve written a lot about incumbents versus startups lately and noted with interest that Jamie Dimon’s annual letter to JPMorgan shareholders picks up on this theme (not as a direct result I’m sure?).  He talks about “hundreds of startups with a lot of brains and money working on various alternatives to traditional banking” and that “the…

I’m intrigued by how often I hear the line: “banks are stuck in the past”.  Most upstarts and startups are saying that banks have their heads up their rears, aren’t focused upon the future, don’t think out of the box, cannot change, blah blah blah.  Do they really believe this?  Apparently yes.  Such arrogance is…

The smartphone revolution has radically restructured every industry from booking a trip (TripAdvisor), a room (Airbnb) or a taxi (Uber), but where’s the Uber of banking? There isn’t one yet and consumers will soon defect to new players unless high street banks wake up, says Chris Skinner, chairman of the Financial Services Club Technology is…

So I visit a tradeshow last week focused upon the future of payments, and everyone is presenting their latest mobile apps and designs.  "That's not the future of money", I fume silently at the back.  Then we had a mention of bitcoin and my ears pricked up.  Oh, it's a bitcoin mobile app. Hmmmm. I…

I was asked this question today and, after thinking about it a while, I think banks are moving towards being lifestyle choices rather than payments processors.  Historically, we chose a bank because it was physically local to our home.  It didn’t matter what they charged or how they priced, as all banks are the same. …

I recently recorded a video for Meniga to show at their conference in London for Next Bank Europe.  We had to do this as I was in New York on the day of the conference, and the organisers wanted me to present so badly they agreed to come to my house to do record my…