Digital Bank

I talk to a lot of wealth managers and private banks. They want to lead in digital as their clients are the coolest, richest people on the planet.  It used to be that everything for a high net worth (HNW) client was face-to-face; now it’s skype-to-skype; tomorrow it’s machine-to-machine. The large wealth managers, private banks…

I blogged the other day about too many banks and that there’s not a big enough market for forty of them here in Britain.  It made me think about what do customers really want?  We talk about digital, apps, mobile and more, and yet the average customer … are they bothered?  I suspect that many…

Bye bye banking job for life Many of the banking folk I meet have been with the bank as man and boy, woman and girl.  It’s a job for life.  Funnily enough, I’ve never known one of those jobs.  I guess it’s because I work in tech, and many of the tech firms I’ve worked…

I’m a big fan of Kraken, the digital currency exchange in California, as it’s my main exchange for investing in digital assets.  If you want to know more, checkout their general overview at the end of this blog.  I’m also a fan of their blog, which regularly sends me interesting stuff and they’ve just launched…

Mid-way through #money2020 and in my fourth back-to-back chat about Fintech and leadership and core systems renewal and machine learning and and and … I am suddenly taken back to my roots.  My roots are firmly in data.  I guess that’s because I started in technology looking at office automation and workflow, process re-engineering and…

It’s the end of the first full day of Money 20/20 2016, and it’s been a mixed day starting with a surprisingly packed room for my discussion with Moven, Simple and ING about digital banking. The story of the fish seemed popular (see last week’s blog). Banks are like this fish. @Chris_Skinner #Money2020 pic.twitter.com/iHsR6PiQY7 —…

I spotted a lengthy, but very insightful post, on LinkedIn the other day by Ben Robinson, Chief Strategy and Marketing Officer for Temenos.  I don’t usually highlight such pieces, but felt this worth replicating here, and Ben kindly agreed.  Enjoy … Four banking business models for the digital age Digitization of the banking industry is…

A final comment on leadership for digital transformation.  I was in a conversation with a bank yesterday when, half way through, the senior chap there said “look Chris, we’re a 300-year-old institution, things change but not that fast”. 300 years old. Wow. They were actually established in the 1600s. That was just after the Great…

It’s intriguing to find more and more banks creating digital heads.  I meet them regularly, I’m the digital head of retail banking; I’m the digital head of retail business banking; I’m the digital head of the investment bank; I’m the digital head of our transaction banking business; I’m the digital head of our commercial bank;…

My presentations change every day, but I got a great new slide to illustrate the burning platform that banks sit upon.  This is the one I was blogging about yesterday, and the one area I blog about incessantly (so much so that I bore myself). But there is a burning platform in all banks, and it’s…