Digital Bank

A long time ago, I predicted that telecoms and retailers would acquire and buy banks and vice versa. Hasn’t happened. Will it happen? I don’t think so. After so many years, I’ve realised something. Banking is difficult and does not have the same features as other industries. This is something …

I just picked up this chart from Systems Innovation … …. and it immeditately struck me how complicated the world is. Way back when I started out as a programmer – maybe I should go back there? – and most of my programming was greenfield. But I remember having to …

One of my regular rants is that, even with all of this innovation and disruption with technology, no one has really reinvented banking and finance. The nearest we get are companies like Ant Group, PayTM, NuBank and a few others who are offering truly differentiated financial services, but the majority …

I see five major groups squeezing the financial markets these days. The first one is obvious: it’s the FinTech start-up community, which is now valued as a third of all banking value. The second is clear too: it’s the Big Tech firms like Facebook and Amazon, who are launching their …

I was fascinated to see a lawsuit in America where a FinTech start-up (Onsa) claims a financial incumbent (Franklin Templeton) has stolen their ideas: Franklin Resources Inc. destroyed a blockchain startup to get its technology and a “short cut” into the booming fintech market, a group of investors claimed in …

I met with some friends the other day, who showed some stats that demonstrate that all FinTech is worth a third of all of the banking market worldwide. Source: CFTE’s Fintech Job Report [sum of largest 100 banks (market cap) vs sum of largest 100 Fintech companies (market cap + public valuations)] …

Brett King dropped a tweet the other day. It was followed up with a further list from Matthew Van Buskirk: I am sure there are many others!6. Transaction speed isn't important7. Cloud-based fintechs are inherently less secure8. Face to face or phone interactions are necessary for effective fraud control9. People …

Jim Marous at The Financial Brand just published a survey of what his readers think the future of banking holds. Before you read the results, here are mine: Retail banking focuses upon integrating everything digital Commercial banking focuses upon digital currencies for global trade Investment banking focuses upon the tokenization of …

Building on my recent thoughts, I cannot for the life of me understand how a bank can spend so much on technology and yet be so inefficient. By way of example, let’s take a bank cost-income ratio. That’s the measure of how much a bank spends to operate, and the …

I often contact companies due to issues with their services. When I contact them, it inevitably means that something in their digital services has broken. It is then an opportunity to delight and provide a customer experience that exceeds exceptions. However, it normally means anger and annoyance as you wait …

I had a few recent experiences that showed me how bad developments are in the digital world today. One was trying to cancel a subscription to a news app and, when logging in online, couldn’t find anything to show me the answer. The second was my bank who changed my …

IPO-yay! It’s Fintech Float Season 🙂 Investment bankers must be lining their pockets as Fintech Float Season has arrived. After a decade of FinTech developments with a few floats, of which the biggest have been companies like Square and PayPal, who were recently worth more than Goldman Sachs and Bank of …

I was thinking about this article in The Telegraph saying what a rotten job supermarkets have made of competing with banks. Tesco sold its mortgage book to Lloyds two years ago owing to “challenging market conditions” and is now closing all personal current accounts. Marks & Spencer this year decided to …

I’ve blogged a bit about the Finverse – where the metaverse and crypto come together – and was reading Jemima Kelly’s column on the FT about the Metaverse and crypto. She states: As far as I’m concerned, the hypocritical fantasy that underpins crypto also lies at the heart of the …

McKinsey estimate that payment processing will generate $2.6 trillion a year in fees by 2025, which raises this stream to 40% of a banks overall revenues. Whoopy-doo! But why are they forecasting banks have these revenues? I searched the article, and maybe my search missed something, but I didn’t see FinTech …