Digital Bank

This question arises fairly often and I guess it’s because some people think of it as the addition of mobile apps and tablets; others believe it is creating a paperless bank; whilst others talk about a digitalisation of processes and products. We had a debate about this on Facebook during …

One of the comments that floated on the network in the last week was: banks can ignore digital. That made me sit up and take notice and so I asked the person, a banker, what they meant.  Their explanation was interesting and went something like this:

One of the comments that floated on the network in the last week was: banks can ignore digital. That made me sit up and take notice and so I asked the person, a banker, what they meant.  Their explanation was interesting and went something like this:

Following on from yesterday’s blog about traditional bank thinking versus digital bank views, there are three slides I use in my presentations that illustrate this big change.  This is the change in banks moving from being trade focused to community focused. The first points out that banks must be in …

Following on from yesterday’s blog about traditional bank thinking versus digital bank views, there are three slides I use in my presentations that illustrate this big change.  This is the change in banks moving from being trade focused to community focused. The first points out that banks must be in …

One of the things that is quite clear is that, as we move into a sharing economy, the role of banks is changing.  Banks historically focused upon profit and trade, but they now need to also focus upon community and dialogue.  It is no longer good enough to purely focus …

One of the things that is quite clear is that, as we move into a sharing economy, the role of banks is changing.  Banks historically focused upon profit and trade, but they now need to also focus upon community and dialogue.  It is no longer good enough to purely focus …

I’ve been talking about banks replacing their legacy mess with a digital core for a while now. Rearchitect your bank by getting rid of spaghetti based systems organised around products and channels to market, and redesign them for digital structures focused upon customers. That is not easy, as it implies …

I’ve been talking about banks replacing their legacy mess with a digital core for a while now. Rearchitect your bank by getting rid of spaghetti based systems organised around products and channels to market, and redesign them for digital structures focused upon customers. That is not easy, as it implies …

I’ve been talking about the hot new start-ups targeting the banking markets for a while.  There are literally 1000’s of them – the Fintech Awards had over 750 firms to review this year alone – and sifting the wheat from the chaff is hard.  There are a few standouts however, …

So I was going to write a long blog about SWIFT today, but it makes more sense to post that one tomorrow after seeing this report by Richard Meadows, a journalist for Fairfax Media who publish New Zealand's popular papers The Dominion Post and The Press, as well as the popular news website Stuff. The write-up …

So I was going to write a long blog about SWIFT today, but it makes more sense to post that one tomorrow after seeing this report by Richard Meadows, a journalist for Fairfax Media who publish New Zealand's popular papers The Dominion Post and The Press, as well as the popular news website Stuff. The write-up …

I often talk about component-based banking, most recently in this four-part series in August: Part One: Banking on Demand – the Bank in the Cloud Part Two: Banking on Demand – the Open Sourced Bank Part Three: Banking on Demand – the Customer Focused Bank Part Four: Banking on Demand …

I often talk about component-based banking, most recently in this four-part series in August: Part One: Banking on Demand – the Bank in the Cloud Part Two: Banking on Demand – the Open Sourced Bank Part Three: Banking on Demand – the Customer Focused Bank Part Four: Banking on Demand …

Everyone’s getting excited about wearable banking.  I’m often asked about it, and also see many examples appearing around such themes. The first was Banco Sabadell offering a Google Glass banking app a year ago.  In response, one of Sabadell’s Spanish bank competitors, Caixa, has gone a step further and launched …