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Digital Bank

[Monzo + Starling + Revolut] – Pandemic = The End?

Over the past week or two, the neobank and challenger bank sector has been issuing financial reports. If you haven’t noticed: WHERE WERE YOU? Monzo got a particular hammering for warning that the coronavirus pandemic could impact the company as a going concern. Some argue this is just accounting and auditing speak to warn of…

What happens when digital fails?

So, the worst thing imaginable happened today. We had a power outage. I didn’t realise what that meant until it happened. I then realised that I was only maintaining my semblance of sanity during this lockdown thanks to having an oven, a laptop, the internet, power. When the power outage occurred, it suddenly dawned on…

What’s the problem with COBOL?

I’m always ready to see both sides of the fence. In fact, I would rather see both sides of the fence than just my side. My side is biased and tainted by my senses and inputs. I realised that recently when I blogged about Hong Kong. There are always two sides to the story. I…

When the banks closed, no-one cared

A great headline posted in The Financial Times the other day:  When the banks closed in Wuhan, nobody cared The Financial Times article makes clear how advanced the Chinese economy is today. For several months this year, banks across Hubei province, an area home to 60 million people, shut their doors to retail customers. Most…

FinTech challenger and neobanks in Brazil

I stumbled across a great article about Brazilian neobanks the other day. Bearing in mind that Nubank is the most successful neobank in the world, with 25 million users at the start of June. As a result, when I saw a great article about banks in Brazil by Contexto, who cover FinTech LatAm, could I…

Hey bank, get onto my cloud!

I’ve seen a few big deals signed this month to get banks onto the cloud, such as National Australia Bank (NAB) switching to Microsoft’s Azure, and Deutsche Bank moving to the Google Cloud. McKinsey expect that cloud usage will rise from less than a quarter of banks business being cloud-based to anything between 40 and 90…

Apple Card #fail?

Years and years ago, I did a business process analysis for an insurance company. One of the people I met there and interviewed said: “We’ve bred a group of box tickers and button pushers” This was, in context, about their underwriters. They ticked boxes and pushed buttons. Their process was black and white: you’re either…

Digital Banking for the Poor

I have a few friends around the world that I pick up on, and The World Bank and CGAP are amongst that crew. Therefore, when I saw that Peter Zetterli, senior financial sector specialist with CGAP, was blogging about financial inclusion I couldn’t but help reach out to him and ask him to write a…

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