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Digital Bank

Gartner: you’re better than this

I got this headline today: Most banks will be made irrelevant by 2030 – Gartner Within 12 years time, 80% of financial firms will either go out of business or be rendered irrelevant by new competition, changing customer behaviour and advancements in technology, according to forecasts by Gartner. And it …

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11:FS launches Banking-as-a-Service

I don’t normally share press releases or advertorial, because this is my blog and it’s meant to be neutral and independent, but I have a stake in 11:FS and so this is different. 11:FS, for those who are unaware, are a challenger consulting firm, focused on FinTech (click links on …

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It’s all about the data

Just continuing on the theme of how different industries can learn from each other, I used to work for NCR. NCR had several major industries they served: retailers, airlines, telcos and banks. The common thread across all of these industries was high frequency customer contact, and the challenge for all …

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What is digital transformation?

We talk about platform companies, and many use the famous TechCrunch quote to illustrate this: Uber,  the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world’s largest accommodation provider, owns no real estate. …

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Are banks serious about fintech?

I’m often asked how I got into FinTech. It’s an interesting question as I’ve been involved in Finance and Technology all of my life. Back in the day, it wasn’t called FinTech. It wasn’t cool. It was just boring old tech in banking. Interestingly, for almost a quarter century, tech …

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