Digital Bank

I’ve been talking a lot about bank IT outages lately, as you can hear here on the BBC! Tech Life – Surviving digital banking outages – BBC Sounds Why? Because they are becoming more and more common and frequent: Big bank systems crashed for over 800 hours in last two years due to IT outages More…

Cryptoassets, smart contracts, stablecoins, tokenisation and the two different types of central bank digital currencies (CBDCs) – retail CBDCs and wholesale CBDCs. The world of finance and technology is quite confusing. Add onto this AI, APIs, BNPL, blockchain (Layer 1 and Layer 2), DLT [distributed-ledger technology], machine learning and more, and you get the idea….

Been having lots of conversations about digital identities and digital wallets lately. It is a theme that has been bubbling for years, yet seem to now be coming to a head. From the EU Digital Wallet and Identity program to India’s Aadhaar and UPI to Brazil’s Pix, there’s definitely something afoot. The core of the…

There have been many headlines over the years, with recent ones talking about saving septillion years using quantum computing and mapping a fruit fly’s brain that previously would have taken thousands of years using AI. No wonder businesses are keen on AI. So it’s weird that, according to Microsoft, half of UK businesses have no idea…

I just got an interesting report from Visa produced in late 2024. It is focused upon consumers, and their approach to cross-border payments. The research shows that the cross-border payment market is experiencing explosive growth, fuelled by a surge in international travel, ecommerce, and remittances. Consumers are spending more regularly cross-border than ever before and…

As many of you will have gathered, the next new book is all about Digital Trust in a Deep Fake World, coming out summer 2026 (I’m working on it now), so I was interested to see two fraud reports from by veriff, the AI-driven identity verification company, this morning. Released today, the reports show fraud…

A phrase that’s been rising recently is digital twin. My definition of a digital twin is not the same as others. I would define a digital twin as the digital version of you or your organisation. Over time, you build up a complete digital profile. It can be anything from the holistic version of you…

On Friday, for the second month running, UK banks payment systems were down. Last month it was Barclays. This month, it is Lloyds, TSB and Nationwide, and probably more. The issue is a joint one: there is no branch anymore and online help services continually tell you that you are 19th in the queue, and…

I recently came into some funds and, being conscious of the financial services compensation scheme (FSCS) limiting bank insurances of deposit accounts to £85,000 (€100,000 EU; $250,000 USA) have had to open new accounts to move things around. In general, the remote account opening experience with newer neobanks is pretty good. On the other hand,…

I made this headline immediately challenging for anyone not in my space, as it incorporates all the TLAs (three letter arconyms) to confuse and abuse you. A fascinating release from Europe’s Central Bank announced that they aim to move soon to distributed ledger technology (DLT) settlements for payments last week. What did the announcement say?…