Can regulations make data work?
I was reflecting on the fact that we work in our silo. Our silo is banking or FinTech or InsurTech or WealthTech or RegTech or whatever. What about HealthTech, FarmTech, PharmaTech, GovTech and all the other industries digitalising? What about if we linked them all together? That’s what future trends are indicating: an integration of…

What would our world be like if all our data was integrated?
There’s a movement to use data to track and trace every human on Earth. It’s an inexorable movement which citizens are allowing as they sleepwalk into George Orwell’s vision of 1984. The Ministry of Data brings together every bit and byte of your life, and monitors your activities. China has been leading this march towards…

The future ain’t what it used to be …
I’ve recently shared a couple of quotes from years ago that gained a lot of social media traction. First, in 1953, Mark R. Sullivan of Pacific Telephone & Telegraph said: “In its final development, the telephone will be carried about by the individual, perhaps as we carry a watch today. It will require no dial…

Better call Saule … Biden’s choice for the OCC creates a stir
I’ve been watching the headlines related to Joe Biden’s pick for the head of the Office of the Comptroller of the Currency (OCC). OCC is an interesting department, as it can issue national bank charters for US banks, and often runs into trouble. By way of example, under the previous Administration, the OCC tried to…

What has Open Banking ever done for us?
Talking of Open Banking, I hosted a dinner focused upon Open Banking and Banking-as-a-Service (BaaS) in London the other night. The conversation was with neobanks and challengers and was an interesting mix of old and young views. For example, someone opened by saying that BaaS and Open Banking has hardly delivered anything. It’s disappointing and clearly…

How does enthnography relate to banking?
Making a statement I was intrigued by a news headline that Lloyds Bank is turning bank statements into art. Sounds ridiculous? Who gets a bank statement anymore? We use an app. But then I read the piece and was more intrigued as yes, it’s been created with an artist. The artist is Paula Zuccotti, who…

Why do we need banks and branches?
For years, people have argued that you need branches to serve customers for more complex transactions: to serve people who are uncomfortable with digital access; to serve young people getting their first mortgage; to serve retailers and small businesses with their cash needs; and so on and so forth. Baloney. To be honest, I’ve advocated…

























