Twenty years ago, I remember being impressed when the late, great David Bowie launched a bank. Admittedly it was backed by USA Bankshares, a proper bank, but the idea of celebrity-branded banks was expected to become a thing. Funnily enough, it hasn’t (unless you count Will.i.am and Atom) yet, nevertheless, what has become a thing…
… “Any sufficiently advanced technology is indistinguishable from magic” Arthur C. Clarke This quote has stayed with me throughout my life. Every time there is a new technology, we start with seeing it with awe and wonder then, within a few months, we view it as part of the fabric of our lives. We take…
I recently joined The Digital Growth podcast … powered by Sounder … and they kindly transcribed the conversation, so I thought I would share it here. Chris Skinner: Traditional banks tend to push products through channels to get greater share of wallet and cross sell. Whereas, digital banks start with the customer journey and…
I’ve had several debates about the closure of shopping malls, the end of offices and the deserted high streets and main streets of the world. Add Covid lockdown to retail meltdown and the shops are disappearing faster than Donald Trump’s tweets. Thing is, the real question is: what is the future of retail and the…
I’m very aware that central banks are investigating the use of digital currencies, particularly as they can now see bitcoin gaining more and more traction (Tesla, Square and more committed – next is Apple?), but had not realised how extensive are those investigations. According to the Bank of International Settlements (BIS) latest paper, 86% of the…
I wrote a blog a few days ago about money not being about jars and pots. The gist of the blog is that it annoys me when banks offer different sections for different objectives: savings, education, wedding, holiday and so on. The blog got some pushback, saying that people on limited budgets find this allocation…
I’m working on a new book project. You might have spotted the themes in my recent blog entries but, if not, it’s all about purpose. The tagline is: if you don’t stand for something, you fall down, and is focused upon stakeholder capitalism. ESG, CSR and all that stuff and more. So, I’ve been watching for leaders who talk about…
