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I’ve spent a long time writing about how bad banks are with technology and digital transformation … but I’ve never said banks will be eaten by technology. So many other companies and industries are destroyed by technology, but banking is not one of them. I laugh when I read about The End of Banking, Banking…

During the summer I teamed up with a colleague, George Ravich, to research views on the crisis amongst the financial community. We published the results in August, and here’s an update guest blog from George on the process.   New Research Finds Banking Industry Positive on Effects of Covid-Crisis Chris Skinner and I set out…

When I was growing up with learning management skills, one of those I focused upon was marketing and Kotler’s 4 P’s. If you’re not familiar it’s all about product, price, promotion and place. It’s something easy to remember, but then most folks are hard pushed to remember more than three things. That’s a shame as…

Regular commentator and contributor Ajit Tripathi wrote a brilliant piece the other day, discussing the path to profitability for neobanks. He’s kindly allowed to share his insights here, so enjoy! Neobanks have Jobs to Be Done Abstract: Covid19 has changed the capital and market environment for neobanks and challenged the strategic assumptions underlying a #blitzscaling approach. In this article…

During my karaoke lockdown challenge, I’ve been surprised how engaged my audience is, from those who encouraged me to do JaJa Ding Dong to a trans-Atlantic duet with Barb MacLean of Islands in the Stream. However, I’ve never been as challenged as I was this week. I got an email from Oriol Ros of Latinia…

This week continued the focus upon the challenges for challengers: [Monzo + Starling + Revolut] – Pandemic = The End? Over the past week or two, the neobank and challenger bank sector has been issuing financial reports. If you haven’t noticed: WHERE WERE YOU? Monzo got a particular hammering for warning that the coronavirus pandemic…

WARNING: LONG READ During the last week, I had a chat with a friend about lockdown. I always start conversations with how’s lockdown been for you? For him, it’s been particularly bad. Based in downtown New York City (NYC), USA, he described how hordes of homeless people, evicted by landlords, have started to create camps…

As someone who’s followed Alibaba, Alipay and Ant Financial – now Ant Group, btw – for a long time, I cannot let their IPO appear without comment. If you haven’t spotted it, here’s coverage in The Wall Street Journal: Ant Group Co., the Chinese financial-technology giant controlled by billionaire Jack Ma, revealed how highly profitable…

I’m going to shut up about challenger banks soon, but noted that even the regulator is getting worried about them. After Monzo’s admittance that it may not continue as a going concern if the pandemic continues through 2021, N26 admitting that profit is not their focus, Revolut’s tripling of losses, and more issues out there,…

I realise I come across sometimes as a bit whiny, crotchety and grumpy, so decided to upgrade the dialogue with what is positive and what can be done. After critiquing all last week, I do like the challenger banks’ ways of providing more analytics and real-time updates to my way of spending. I like getting…