The future ain’t what it used to be …
I’ve recently shared a couple of quotes from years ago that gained a lot of social media traction. First, in 1953, Mark R. Sullivan of Pacific Telephone & Telegraph said: “In its final development, the telephone will be carried about by the individual, perhaps as we carry a watch today. It will require no dial…

Better call Saule … Biden’s choice for the OCC creates a stir
I’ve been watching the headlines related to Joe Biden’s pick for the head of the Office of the Comptroller of the Currency (OCC). OCC is an interesting department, as it can issue national bank charters for US banks, and often runs into trouble. By way of example, under the previous Administration, the OCC tried to…

What has Open Banking ever done for us?
Talking of Open Banking, I hosted a dinner focused upon Open Banking and Banking-as-a-Service (BaaS) in London the other night. The conversation was with neobanks and challengers and was an interesting mix of old and young views. For example, someone opened by saying that BaaS and Open Banking has hardly delivered anything. It’s disappointing and clearly…

Is there a good way to shut a customer down?
My mate Dave Birch wrote a Forbes piece the other day titled Unbank the Banked. I thought it was going to be a story about how banks are ejecting thousands of customers due to poor onboarding. Instead Dave wrote about the unbanked don’t necessarily need banks. It’s a good piece, but there is also the…

Why didn’t Google Plex its’ muscles?
A year ago, Google announced a compelling new offer: “You’re lagging in technology. Your current vendors are years behind. Consumers think you’re irrelevant. We’re hip, we’re cool, we have all the latest technologies, Now, they’ve dumped it. Why? Most reports point to internal trouble and strife. For example, Ars Technica cited a report in Business Insider that the Google Pay…

Open Banking is finally here … it’s only taken 30 years!
The financial marketplace is becoming incredibly diverse and niche. Instead of universal banks, we now have plug-and-play code. Some would call it an object-oriented market structure. The basics are that no one dominates this structure. Instead, there are boutique players at every level of the stratosphere. The universal provider is the one with the banking…

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