A true story. The year is 1990 I’m travelling and getting the last train home. Arriving at the station, I discover the last train has gone. Darnit. I’m homeless for the night. OK. Let’s find a hotel. I look for the nearest telephone box. Luckily there’s one at the station entrance. In the telephone box,…
One of the social communities I’ve joined was having a discussion about the greatest literati quotations related to banking the other day. It was so good that I thought I would share here, especially as it’s Friday … “Once more into the branch dear friends”, Henry the Fifth Branch Manager, William Shakespeare “We cross our…
I get a lot of spam and scam email most of which is deleted but, as it's Friday, I thought y'all might appreciate the phish that follows … —–Original Message—– From: Benard Madoff [mailto:midoffnyc@madoff.com] Sent: 08 April 2015 13:54 To: me Subject: Help me Make a difference Hello Dear I am Bernard Madoff the…
I’m often asked about how to implement a digital bank? What are the top tips? My response is that every company is different, with no two banks the same. Some are evolutionary and try to tinker with the current company structure; some are revolutionary, like mBank, and radically reorganise the current structure; whilst some are…
I’ve talked for some time about component based banking but what about component based pricing? Bank pricing is the most opaque part of the industry, and the part that irritates customers the most. Customers get charged high fees for unauthorised overdrafts as this funds free bank services for those who don’t go overdrawn. Banks focus…
I’ve talked for some time about component based banking but what about component based pricing? Bank pricing is the most opaque part of the industry, and the part that irritates customers the most. Customers get charged high fees for unauthorised overdrafts as this funds free bank services for those who don’t go overdrawn. Banks focus…
