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Banks designed for humans by geeks

I was going to move away from further debate about branch and omnichannel today, as there’s far more interesting stuff about Google giving payments away for free with Gmail and PayPal doing the same with mobile, but that will have to wait until next week as yesterday’s post created quite a stir. I guess it was the…

Umpqua_bank

Predictive, proactive, proximity based payments

After my discussion about the augmented economy which focused upon customer service, I thought about it from the other side: transactiosns. Many years ago, my technology firm made a play for banks to deploy data warehouses to perform predictive analytics based upon consumer propensity models of their data-based behaviours. It may sound a little complex,…

Why ALL banks will change core systems

There's a theme that keeps cropping up at most conferences I attend around the remodelling of banks. It came up again today in a discussion about data leverage at the Asian Banker Summit, and it occurred to me again recently, when I chaired the future focused day at IPS 2013. The theme is how do…

WTF

Why ALL banks will change core systems

There's a theme that keeps cropping up at most conferences I attend around the remodelling of banks. It came up again today in a discussion about data leverage at the Asian Banker Summit, and it occurred to me again recently, when I chaired the future focused day at IPS 2013. The theme is how do…

WTF

Why banks MUST wake up to the mobile social revolution

I was asked to join a panel discussion on social media during a recent conference. A social media masterclass, as it was called. Interesting. Sure, I’ve been blogging and tweeting and facebooking for as long as I can remember, but does that make me a master of social media? I don’t know, but here’s what…

Old Bank

Why banks MUST wake up to the mobile social revolution

I was asked to join a panel discussion on social media during a recent conference. A social media masterclass, as it was called. Interesting. Sure, I’ve been blogging and tweeting and facebooking for as long as I can remember, but does that make me a master of social media? I don’t know, but here’s what…

Old Bank

The real cause of the Bitcoin bubble and burst

All the media has finally woken up to the Bitcoin phenomena when the value of Bitcoins rose from a steady $20 per coin to $266 last week … only to crash to $100 by the end of the week. What caused this? The general consensus is that the financial crisis in Cyprus, which led to…

MTGox

The future is visual banking (still)

One of the discussions I was having recently was around a future vision for banking, and the idea of branchless banking reared its ugly head again. As mentioned many times, I don’t believe in branchless banking in the future .. just less branches for banking. Anyways, this discussion veered in another direction that also rang…

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The future is visual banking (still)

One of the discussions I was having recently was around a future vision for banking, and the idea of branchless banking reared its ugly head again. As mentioned many times, I don’t believe in branchless banking in the future .. just less branches for banking. Anyways, this discussion veered in another direction that also rang…

Get Adobe Flash player

Creating an agile, designer IT Shop from a CIO who knows how

Time to head home after a day in India at the launch of the new design centre for finance launched by Polaris Financial Technology in Chennai (Madras for the old folks out there). As you walk into the Design Centre, you are greeted by a map of the world … completely made out of Indian…

World of rupees

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