Which banks are leading digital (and who are the laggards)?
I’ve written a lot about legacy and the challenge of old systems, so it’s interesting to read a few press reports on said subjects. Yolanda Bobeldijk writes in the Financial News that 92 of the world’s top 100 banks still rely on IBM mainframes. Now that’s not an issue if those systems are well maintained…

Financial Inclusion in Mexico: Saldazo’s overnight success
I now think I am a good friend of Pablo García Arabéhéty, CGAP’s Regional Representative for Latin America and the Caribbean. This is, in part, because he’s contributed one of the key pieces I’m using in my new book Digital Human (due for release next Spring), and partly because we met at the CIAB conference last week,…

The State of FinTech in Brasil
I’ve been spending a lot of time travelling around the LatAm markets over the past few years. In fact, I was just at the CIAB FELBAN FIBA conference in Miami that covers this geography and this year saw many firms from Nicaragua to Honduras to Costa Rica attend. But the major markets are the competition between…

FinTech hasn’t changed much … yet
For the second time in the last decade, I have been invited as a Contributing Subject Matter Expert to join in research by the World Economic Forum about how technology is changing banking. These are heavyweight projects involving years of research and hundreds of people. Therefore, I take the content seriously. Here is the latest…

How Banks and Fintechs are partnering for Financial Inclusion
I received an email the other day pointing my attention to a report from the Center for Financial Inclusion at Accion (CFI), a think tank that engages and challenges the industry to better serve, protect and empower for financial inclusion. I had not heard of CFI before, but their website and content is interesting, especially their new…

Banks are failing digital due to legacy and leadership (Harvard research)
Just found an interesting document from Harvard Business Review with the title: How financial services views the digital agenda. It is the result of research conducted by the Harvard Business Review with the Genpact Research Institute, looking at the impact of digitalisation in finance, and confirms something I have been saying for years. A majority…

Turkey to be cashless by 2023
I spend a lot of time talking with my friends in Turkey, particularly since the big change in climate after the protests last year. Nevertheless, from a financial markets point of view, it’s a fascinating place. One of the first to be contactless and, more recently, one of the first to offer social retail banking….

























