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Shaping the future of finance

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Stripe: the Amazon of finance?

I hadn’t realised the significance of Stripe’s recent press release until I stumbled over the Stratechery write-up over the weekend. Stratechery points out that Stripe has gone from a simple merchant checkout API to a platform of platforms. The significance of that? Well, think of the Amazon of finance: that’s Stripe’s ambition. So, what was…

Friction-free commerce: what are you doing    

During this health crisis, everything has changed a lot. We are at home, home schooling, home learning, home entertaining, home working and more. Great. That’s all good. Yes and no. Mental health has become a big issue and is something everyone is talking about more as, after all, if you say at home for days,…

The rise of the mobile wallet

I first started blogging about smart mobile wallets in earnest in 2014. Back then, the mobile network operators were starting to get active and to try and bring the M-PESA and other experiences to the modern world. But no one wanted them. Six years later, mobile wallets are still pretty dire in most of Europe…

Why big banks get bigger (it’s all about Pac-Man)

I’ve spent a long time writing about how bad banks are with technology and digital transformation … but I’ve never said banks will be eaten by technology. So many other companies and industries are destroyed by technology, but banking is not one of them. I laugh when I read about The End of Banking, Banking…

Digital Banking for the Poor

I have a few friends around the world that I pick up on, and The World Bank and CGAP are amongst that crew. Therefore, when I saw that Peter Zetterli, senior financial sector specialist with CGAP, was blogging about financial inclusion I couldn’t but help reach out to him and ask him to write a…

More free research from Genpact

I guess this week must be the week where I’ve found a lot of useful free research, as here’s another one. This time from Genpact, “a global professional services firm delivering digital transformation”. Some interesting stats in this report: In 2018, the world’s largest 1,000 banks held 12% more tier-1 capital than in 2017, the…

What Women Want (From Financial Services)

In a final perspective around women and technology and finance, I welcome the thoughts of Ron Shevlin, the snark himself. In a recent article on Forbes, Ron wrote about what women want from banking. The research his company Cornerstone produced some interesting results. Enjoy … The Four Things Women Want (From Financial Services) There are…

No one changes behaviour … unless forced to

I see lots of surveys and research about the use of technology in finance. Things like 47 percent of consumers are interested in biometric payments or 80 percent of consumers would use mobile payments. Then you look at the adoption rates and the actual usage is more like 4 and 8 percent respectively … if…

Looking through the banking clouds

I remember some years ago that Nikolas Sarkozy wanted to bring in a law that would force call centre operators to tell French citizens where they were located, due to the backlash over offshore call centres. I wonder what he would make of today’s world, where most French and European banks have given all their…

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Chris Skinner
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